Excellent 8.5
Based on 1899 reviews

Recent customer comments

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Excellent



based on 1897 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 7.6
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Tan from Singapore
Families with older children
King Room
Stayed 1 night in June 2015
Macau_June_2015
Clean & Easy Accessable
Overall good experience !!
Reviewed June 22, 2015

geraldine from Singapore
Families with young children
King Room
Stayed 1 night in June 2015
New experience
Friendly & helpful staffs, nice hotel & casino, near venetian
Nothing much to explore, not very convenient as no free shuttle bus to tourists attractions.1 thing good is near Venetian.
Reviewed June 21, 2015

JESUS from Philippines
Families with young children
Queen Room with 2 Queen Beds
Stayed 2 nights in June 2015
haRD rOCK hOTEL ALWAYS ROCKS!!!
SPACIOUS AND CLEAN ROOM, FRIENDLY STAFF
iT WAS AMAZING, IT'S RELAXING EVEN JUST TO STAY INSIDE THE ROOM. tHE POOL WAS GREAT.
Reviewed June 18, 2015

Linshan from China
Couples
King Room
Stayed 1 night in June 2015
good as always
location, vibe, club
Reviewed June 16, 2015

Andrew from Australia
Solo travelers
King Room
Stayed 2 nights in May 2015
5 Star luxury
Great room, fantastic pool area, friendly staff.
Was made to feel like a rock start from check-in, large luxury well appointed room. All the 5 star amenities expected, including a fantastic pool area. Heaps of restaurants and shopping close by. Would recommend and stay here again. Hard Rock Cafe is great as were the staff. Free shuttle from the ferry also.
Reviewed June 16, 2015

TIN from Hong Kong
Families with older children
Stayed 1 night in June 2015
Cool hotel in hardware with poor staff performance
Shuttle bus networks. Good branding. Clean.
Reviewed June 13, 2015

LU from Malaysia
Families with young children
King Room
Stayed 1 night in June 2015
Family trip to Hong Kong and Macau
There is no instruction at line up counter.
Even the hotel is wellknown but i am very dissapointed when i checked in and i wad told that the room with non smoking is unavailable. I thought it was fixed when we booked it online.
Reviewed June 10, 2015

Lam from Hong Kong
Solo travelers
Queen Room with 2 Queen Beds
Stayed 1 night in June 2015
overpriced
tidy, with good view, excellent services
its generally a good hotel. but overpriced when being compared with the other hotels in macau of similar price range.
Reviewed June 08, 2015

Lai from Hong Kong
Solo travelers
Queen Room with 2 Queen Beds
Stayed 1 night in June 2015
Very good
good service
good service, polite and helpful
Reviewed June 05, 2015

sujin from South Korea
Solo travelers
Stayed 2 nights in June 2013
Its nice!!!!
Comfortable,clean, kindful
i wanna live here again when ill go to the maucau!! The hotel staffs were kindful everybody and Room is very clean thanks!
Reviewed June 05, 2015


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