Excellent 8.5
Based on 1899 reviews

Recent customer comments

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Excellent



based on 1899 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 7.6
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Toby from China
Couples
King Room
Stayed 1 night in March 2015
Hard Rock Hotel good choice & reasonable price
Convenience location, a Wonderful Room, Perfect Swimming Pool
relaxing and comfortable
Reviewed June 01, 2015

WONG from Hong Kong
Couples
King Room
Stayed 1 night in May 2015
Swimming pool is awesome
pool, comfort and clean
it was good, will come back for this only during the discount rate. however, one thing about the food that need to be improved. we ordered fish and chips while we were sunbathing beside the pool, i expected that the chips should be those big and think ones, but it was not, it was more like a McDonald chips, no good.
Reviewed May 27, 2015

Edmund from Singapore
Couples
King Room
Stayed 2 nights in May 2015
Great service and huge room
Service staff were friendly and helpful. Room was very big and spacious compared to similarly priced hotels in Hongkong. Location is also excellent with free shuttle bus to all the main attractions
Our stay was great. Room was very spacious and relaxing. Everything was well-maintained and new. Bathroom and toilet were separate. Could be better if the toilet was equipped with a wash basin. Location is also excellent and we could either walk or take the free shuttle to quite a few places.
Reviewed May 25, 2015

Mark from Hong Kong
Couples
King Room
Stayed 1 night in February 2015
Good stay
stylish, clean, good service
cool decoration in the room. Friendly staff!
Reviewed May 25, 2015

Somchai from Thailand
Couples
King Room
Stayed 1 night in April 2015
Free shuttle from/to Airport & Pier
Free shuttle, good location and service
- Room is comfortable and new - Shopping mall & restaurant in the same building - Free shuttle from/to Airport & Pier - Staff is service mind - just across the street to Venetian
Reviewed May 22, 2015

Yan from Hong Kong
Families with young children
Queen Room with 2 Queen Beds
Stayed 1 night in May 2015
Good service quality, good location
Good location, good service quality
Good location, the room is comfortable, but there is a bad smell in the blanket, please kindly improve this matter,
Reviewed May 20, 2015

Tiam from Malaysia
Couples
King Room
Stayed 1 night in May 2015
Great stay!
Clean and comfortable room, great surrounding environment and helpful staffs
It was a great stay and consider to stay longer next trip.
Reviewed May 13, 2015

Joeis from Singapore
Groups
King Room
Stayed 3 nights in May 2015
Cozy Room & Great Service
Service, Cleanliness, Cozy Room
Great service and cozy room with necessary equipments provided. Down side is the toilet and bathroom separated that causes inconvenience especially when bathroom is in use when you wanna wash your hand after toilet.
Reviewed May 12, 2015

Ng from Singapore
Couples
Corner Suite Double
Stayed 2 nights in June 2012
Good!
Great pool
We were happy with the spacious room
Reviewed May 11, 2015

Chan from Hong Kong
Couples
Corner Suite Double
Stayed 1 night in May 2015
Stylish, cozy and convenient location
The room is nice and cozy. Worth the value. Various restaurants to choose from.
We stayed at the corner suite. It was cozy and the room setting is very good, really exceed our expectations. There are various restaurants to choose from. Easy to get to the casino.
Reviewed May 11, 2015


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