2015
Excellent 8.6
Based on 2522 reviews

Recent customer comments

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Excellent



based on 2522 reviews
  • Cleanliness 9.2
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.9
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robert from United States
Couple
Deluxe Room with Lounge
Stayed 3 nights in March 2014
Wow, what a fantastic place to stay!
Th Executive Club Staff, the beautiful grounds and wide variety of restaurants
From start to finish, our stay was fantastic. The Executive Club staff welcomed us and made us feel like old friends returning for another visit and this was our first trip to Macau. They even surprised me with a birthday cake, bottle of wine and macaroons on the day of our arrival, the day after my birthday. We were able to take the hotel shuttle into the city center to walk around and see the sights though it was raining. On our return to the hotel we experience and excellent foot reflexology massages at their foot spa. We sampled Korean cuisine for the first time at one of the many places to eat they offer and it was delicious. The Executive Club staff arranged for our transportation to the Ferry Terminal at our departure and were there to say goodbye as well. Should we ever return to Macau, we will most definitely return to the Hotel Okura Macau.
Reviewed June 04, 2014

SYED from Pakistan
Business traveler
Deluxe Room with 1 King Bed
Stayed one night in November 2013
Great
Room, Room Service, Hotel architecture
Great. I was in Macau for a conference with two more friends. The room was perfect. The staff performance was excellent. The hotel's architecture was impressive.
Reviewed June 03, 2014

CHEUK from Hong Kong
Couple
Deluxe Room with Lounge
Stayed 2 nights in February 2014
Great stay in Macau
Location and tidiness
Excellent stay at Okura...large room and friendly staff. Love it!
Reviewed June 02, 2014

YEUNG from Hong Kong
Business traveler
Deluxe Room with 1 King Bed
Stayed one night in May 2014
Macau is a really nice place
Nice toilet, affordable, clean & tidy
Excellent experience, I will visit again
Reviewed June 01, 2014

SHIU from Hong Kong
Business traveler
Deluxe Room with 1 King Bed
Stayed one night in May 2014
The second time staying in okura
The hotel room is big and clear, very comfortable with great facilities nearby.
Reviewed May 31, 2014

Samantha from Hong Kong
Couple
Deluxe Room with Lounge
Stayed one night in May 2014
A modern Japanese-style hotel with good facilities
Nice swimming pools, clean and comfortable room, friendly staff
I enjoy my stay at the Hotel Okura Macau.
Reviewed May 30, 2014

Hwa from Singapore
Couple
Deluxe Resort 1 King Bed
Stayed 3 nights in May 2014
Comfortable and affordable.
Value worth, free wifi and easy access to casino.
Reviewed May 27, 2014

Ka from Hong Kong
Couple
Deluxe Resort 1 King Bed
Stayed one night in May 2014
Very nice receptionist...
Resort... Receptionist...
Reviewed May 26, 2014

Ignatius from Singapore
Couple
Deluxe Room with 1 King Bed
Stayed 2 nights in January 2014
Relaxing wonderful experience
Luxury, convenience and casino
Excellent experience - the F&B outlets were great. Rooms were luxurious
Reviewed May 24, 2014

kim from Malaysia
Couple
Deluxe Room with 1 King Bed
Stayed one night in May 2014
Its a great experience of a life time
Its clean, has friendly staffs and great food around the hotel
Reviewed May 23, 2014


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