2015
Excellent 8.6
Based on 2517 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 2517 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.9
Sort by

Kuo from Taiwan
Families with young children
Deluxe Room with 1 King Bed
Stayed 2 nights in November 2013
Nice
Nice
Reviewed May 13, 2014

Han from Singapore
Groups
Deluxe Room with 1 King Bed
Stayed one night in May 2014
A wonderful hotel stay that is worth returning
Clean, Good Service, Up to the Mark of a 5 star hotel
Very comfortable, pleasant and enjoyable stay. Nice room and great service staffs; highly attentive and efficient. Environment liven up to the mark of a 5 star establishment. Great shuttle services to many places. High recommend.
Reviewed May 13, 2014

Wai from Hong Kong
Couples
Deluxe Room with 1 King Bed
Stayed one night in December 2013
excellent
room, swimming pool, food
Reviewed May 10, 2014

Chan from Hong Kong
Couples
Deluxe Room with 1 King Bed
Stayed one night in May 2014
Great Design of rooms and nice View
Location, Service and Room
Is one of the best hotel that I stay in Macau, Service and room are all greats!
Reviewed May 08, 2014

Leung from Hong Kong
Families with young children
Deluxe Room with 1 King Bed
Stayed one night in April 2014
family fun
family fun
good location, good service, nice swimming pool
Reviewed May 02, 2014

kodchaporn from Thailand
Couples
Deluxe Room with 1 King Bed
Stayed one night in January 2014
supurb hotel very impress since walk into the room
gorgeous hotel recommended to stay
Reviewed April 21, 2014

Pattanun from Thailand
Families with young children
Deluxe Room with 1 King Bed
Stayed 2 nights in April 2014
Easy access from Ferry and Airport.
Easy going with free shuttle bus to major interesting places. Service is poor.
The room is underexpectation compare with value of money we spended . So, I so excited to experience The Okura cus the room rate was much higher. Unfortunately, I found that the room was so simple nothing impressed. Moreover, the hotel do daily maintenance during our stayed and I do complaint to the reception ... They said sorry ... We always do daily maintenance as usual. OMG ! So , I talked to their manager ... He send us a bottle of house wine with fruits. It's okay but it is not a good hospitality services , nothing professional. Mostly facilities are the same but services are much difference .. Non professional.
Reviewed April 20, 2014

gopal from Singapore
Couples
Deluxe Room with Lounge
Stayed 3 nights in April 2014
Excellent rooms,service,poor snacks
Quality of room,facilities and breakfast
Very satisfactory. Good rooms,courteous and efficient staff. But below standard snacks with afternoon tea and evening cocktails
Reviewed April 20, 2014

Ming from Hong Kong
Solo travelers
Deluxe Room with Lounge
Stayed one night in April 2014
Excellent Service & Atmosphere
Excellent Service & Atmosphere
Reviewed April 18, 2014

TAK from Hong Kong
Couples
Junior Suite Package
Stayed one night in March 2014
Nice package
Good facilities in room, good free transportation and variety of choices of restaurants
Checkout time is 11:00 which seems too early.
Reviewed April 08, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: