Very good 7.3
Based on 2071 reviews

Verified traveler reviews

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Very good



based on 2071 reviews
  • Cleanliness 7.3
  • Facilities 5.7
  • Location 8.6
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.3
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Siu from Hong Kong
Couple
Superior
Stayed 1 night in July 2016
travel
Good location and cleanliness, low-quality breadfast
Reviewed July 26, 2016

Wei from Malaysia
Couple
Superior
Stayed 2 nights in June 2016
Not Really A Good Choice
The staff was not smiling and I don't felt being welcome at all. They have very bad customer service. The breakfast was bad and not worthy. The only pro was the location at the city.
Reviewed June 29, 2016

YA from Taiwan
Solo traveler
Superior
Stayed 1 night in May 2016
Good
Good
Reviewed June 15, 2016

Chen from Singapore
Couple
Superior
Stayed 4 nights in May 2016
Standard has not improved.
Staff's service at the Breakfast buffet at the 4th level was bad.
Reviewed June 09, 2016

Chen from Singapore
Couple
Superior
Stayed 3 nights in June 2016
Holiday @ Macau
The staff at the 4th floor for breakfast buffet was not helpful and approachable. She was not willing to serve and told us that since we were there for breakfast at 8.30am there were no more food. A tour group had just left the restaurant. And she has to inform the kitchen to cook what we want to eat. This is really ridiculous. But the staff at the lobby café was patience and good. We told the lobby staff on the check-in day that our rooms do not have tissue paper in the toilet, this was not convey to the housekeeping.
Reviewed June 06, 2016

Wong from Hong Kong
Couple
Superior
Stayed 1 night in May 2016
valuable
good
Reviewed June 04, 2016

Dunstan from Macau
Business traveler
Superior
Stayed 1 night in March 2016
Close to city center, nice quiet area.
Close to city center, nice quiet area.
Reviewed April 11, 2016

kim from United States
Solo traveler
Superior
Stayed 1 night in April 2016
classy but smelly
Apparently the hotel had harbour views until Wynns was built. Still a classy stay. My room was smoking and smelly.
Reviewed April 10, 2016

Ng from Singapore
Family with teens
Superior
Stayed 6 nights in March 2016
Bad
Noisy chambermaids.
Reviewed March 16, 2016

TAN from Malaysia
Couple
Superior
Stayed 1 night in February 2016
Nice and clean hotel
Great location
Reviewed February 27, 2016


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