2015
Very good 7.2
Based on 7756 reviews

Recent customer comments

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Very good



based on 7752 reviews
  • Cleanliness 7.2
  • Facilities 6.6
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.0
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John from United Kingdom
Couples
Deluxe Double
Stayed 2 nights in June 2013
Wonderful swimming pool. Comfortable room.
Swimming pool. Room.
Comfortable and pleasant stay. Pity that Mr Stanley Ho does not bring it back to its old glory under Hyatt. Restaurants are very poor and general upkeep not as good as it should be.
Reviewed July 11, 2013

Steen from Denmark
Families with older children
Superior Double
Stayed one night in July 2013
Behageligt og godt beliggende hotel
Dejligt spa og poolområde med godt fitness rum
Meget rart og behageligt hotel. Venligt og imødekommende personale. Tæt ved offentlig transport.
Reviewed July 10, 2013

Abigail from Philippines
Families with young children
Deluxe Double
Stayed 2 nights in November 2012
A pleasant stay
Eaay to go places, a bus stop is right outside the hotel. Cab can be requested through the bell boy.
It was okay. The breakfast wasn't very good. They have few choices. We opted to have breakfast else where the following days. The hotel was kinda old but still okay. They had cable so you can actually watch something.
Reviewed July 10, 2013

Robert from United States
Solo travelers
Harbour View King Room
Stayed one night in July 2013
Nice hotel and a break away from the hussle.
Quiet, clean, friendly staff.
Nice hotel with large clean rooms. Nice pool to relax in. Close to the airport and ferry terminal. A bit old and the bed was as hard as a rock but overall a great value for the money.
Reviewed July 10, 2013

Lam from Hong Kong
Solo travelers
Deluxe Double
Stayed one night in July 2013
Good for vacation.
Price, swimming pool, breakfast
I choose this hotel as its swimming pool is good. It is suitable for whole family come with kids to spend their vacation here. I have been here for several times, especially in summer time. Its price also reasonable compared with other hotels close by. Its breakfast is good. Even though there is no casino here, you can go other casino easy & close. I am willing recommend this hotel to other people if they want to have cheerful vacation.
Reviewed July 10, 2013

Pichai from Thailand
Families with older children
Superior Double
Stayed one night in June 2013
The hotel is average but value for money.
Staff, breakfast, location.
Hotel was average in room comfort, cleanliness, and facilities. Only lobby wifi which was very slow. The seating area in the lobby was quite limited in capacity.
Reviewed July 10, 2013

Shanti from Singapore
Families with older children
Superior Double
Stayed 2 nights in July 2013
A stay which was value for money
Clean rooms, rates comes with breakfast and easy to access the city
Pleasant stay with clean rooms. Staffs were very friendly and helpful. Each time when I need a taxi to the city, the staff arranged it very fast. The hotel has free wifi at the lobby and at their restaurants. The buffet breakfast included Indian vegetarian food which taste good and was impressive.
Reviewed July 10, 2013

Kae from Japan
Couples
Superior Double
Stayed 2 nights in July 2013
Lovely hotel with good facilities
Swimming pool, tennis court, good location
There was no one at the swimming pool and tennis courts were in good condition.
Reviewed July 10, 2013

Cheuk from Hong Kong
Couples
Superior Double
Stayed one night in June 2013
extremely old room
ocean view and free shuttle bus and the hotel lobby is newly renovated
the experience is really poor and I will never go there again. I can't believe it has a 4 star hotel rating. The hotel lobby is newly renovated but apart from this, everything looks really old, especially the guest room. It feels really uncomfortable to stay there. The bed is really hard and the bathroom is horrible. Both water basin and the tub got some broken holes and the tap is the classic 70-80s one with dirts. The only good thing about this hotel is the seaview and the free shuttle bus.
Reviewed July 09, 2013

Qiu from Singapore
Families with young children
Superior Double
Stayed 2 nights in July 2013
Great stay, fun @ pool and relaxing
Good Staff, Outdoor Swiiming Pool, easy access to Macau side
Upon check in, the check in staff impressed me so much. Was supposed to check in @ 2pm, reached the hotel a little earlier around 1.30 and they allowed us to checked in. The counter staff, upon seeing we brought a child, offered us a bigger room. She mentioned that the bigger room is offered to us without additional charge, not only that, we called for additional towels and pillows all request were given without much problem. If looking for hotel with swimming pool and don't mind old hotel, this hotel is consider good. Breakfast simple, not much variety but whatever should have is not short of. Well done for the check in staff and house keeping.
Reviewed July 09, 2013


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