Very good 7.2
Based on 7759 reviews

Recent customer comments

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Very good

based on 7759 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.0
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Gianni from Germany
Solo travelers
Superior Double
Stayed 1 night in February 2014
in ages hotel, but still nice!
nice pool, good gym, good area!
The hotel is already in ages, but still a nice place! No Casino so good place also just for relax! It is located in the middle, between downtown and City of dreams! Bus stations just 1 min walk to both directions. Free Shuttle to downtown and downtown Ferry and also pick up!Not to Taipei!!! Breakfast is good for Asian Standart! Stuff very friendly and helpful! Free wifi in Lobby!!!
Reviewed February 21, 2014

JAMES from United States
Deluxe Double
Stayed 4 nights in February 2014
OK but I got eat up in room 826 with bed bugs!!
Nothing for this hotel
OK but with the bed bugs, the lobby was cold and the breakfast was below average. Not a good rating for this hotel!!
Reviewed February 20, 2014

kervin from Philippines
Superior Double
Stayed 2 nights in February 2014
Its ok, hotel was old.
It was a good experience, front desk was always happy to assist, the problem was the transportation or the free shuttle was a little confusing. it was free but no designated drop of point, waited for an hour and didn't get picked up.
Reviewed February 20, 2014

syaharry from Indonesia
Superior Double
Stayed 3 nights in June 2013
A warm and welcoming place to stay
Location, Comfort, Service
It was a nice stay in Regency, I have no problem during my stay. The hotel has a nice room and in a strategic location.
Reviewed February 19, 2014

Tsang from Hong Kong
Deluxe Double
Stayed 1 night in February 2014
old hotel at inconvenient location
quiet, include breafast, relatively lower fee
We walked in the room and the place smelt like an old poorly kept house. The mattresses were old and had poor support for the back so we woke up feeling soar in our back. There was no central lighting/electric control. We had to turn off each appliance and lamp before we walked out of the door. There was shuttle bus go from the hotel to the ferry hourly but no pick up. The hotel was not in walking distance to any tourist site or casino.
Reviewed February 18, 2014

Lim from Malaysia
Superior Double
Stayed 1 night in February 2014
Meet expectation
near bus station, free shuttle bus provided, fast check in & check out.
Free shuttle bus services was provided by the hotel. However there is no wifi in room. Breakfast buffet various menu. The hotel location is far from city center. Overall meet my expectation.
Reviewed February 18, 2014

Enrico from Italy
Business travelers
Deluxe Double
Stayed 2 nights in February 2014
Very poor
Definitely not a 5 star as presented, lucky to be even a 4 star. Quite an old hotel. Very poor location with difficulties getting a taxi. Full of rude and loud chinese tourist. Poor food, poor breakfast (suitable only for chinese). Free wifi only in lobby and MOP 160 for 24 hours, way too expensive. Rooms not good not bad, not so clean especially the bathroom.
Reviewed February 17, 2014

Wen from Taiwan
Families with older children
Deluxe Double
Stayed 1 night in December 2013
good value for Q and $
cheap, good breakfast and casino
Reviewed February 17, 2014

Phakwalan from Thailand
Superior Double
Stayed 1 night in February 2014
It's cool!!! Staff could help me and give at there
Service, Cool, family
Reviewed February 16, 2014

Ridwan from Indonesia
Superior Double
Stayed 2 nights in February 2014
Hotel shuttel available from ferry.
The room big enough, wifi in the room & lobby, Available hotel shuttle bus. Breakfast just fair. Near bus stop. Not all staff can speak english. Quick check in/ out..
Pleasent stay :) the hotel room big enough' wifi available lobby & room (great !). Breakfast could be better.. Up-grade the variety. It's better also make longer breakfast time instead until 10.30am only.
Reviewed February 15, 2014


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