Recent customer comments

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Very good



based on 1743 reviews
  • Cleanliness 7.8
  • Facilities 7.1
  • Location 6.8
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.4
  • Food/Dining 6.6
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Sara from Hong Kong
Couples
Superior
Stayed one night in May 2014
excellent stay
Very nice staff, Breakfast delicious, Room very comfortable.
the experience of this time is totally improved. first, when i call to hotel about the shuttle, staff were very polite to explain to me. second, room with welcome fruits and cookies, and comfortable bed, very enjoy their caring. third, free wi-fi in the hotel room, excellent.
Reviewed May 12, 2014
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sunao from Japan
Couples
Deluxe- Newly Refurbished
Stayed one night in April 2014
very very quiet surroundings
cleanliness, hospitality and nice view
was a great choice for us totally
Reviewed May 03, 2014
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pratham from India
Groups
Deluxe- Newly Refurbished
Stayed one night in April 2014
Good view of macau tower -pathetic location
Nothing good -no value for money
Pathetic .no transport available from the hotel .poor staff service.but information desk helped
Reviewed April 30, 2014
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Ronald from Philippines
Solo travelers
Stayed 2 nights in April 2014
Value for money
Location, friendly staff and clean room
Noise of the ongoing renovation during the day
Reviewed April 25, 2014
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Sim from Singapore
Couples
Superior
Stayed one night in April 2014
Not a very good experience
Environment, free wifi and cost
Night shift staff are not help during emergency case, need to send my family member to hospital no transport and willing to assist
Reviewed April 24, 2014
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RAJENDRA from India
Families with older children
Deluxe- Newly Refurbished
Stayed 2 nights in March 2014
Enjoyable experience
Very decent rooms, Coveneinet with bus shuttle service, good service.
It was great with very cordial staff. Every half an Hour bus service makes it easy to move around.
Reviewed April 24, 2014
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A. from New Zealand
Couples
Stayed one night in April 2014
good value
Location, location, location
Reviewed April 21, 2014
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shirley from Malaysia
Couples
Stayed 3 nights in March 2014
WELL LOCATION
LOCATION , ROOM , HELPFUL STAFF
Reviewed April 18, 2014
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ROBERT from Australia
Couples
Stayed 5 nights in April 2014
nice but buffet is a bit cold,shuttle service was
clean and tidy
if it wasn't for the shuttle bus service you would have to catch taxis to and from the city centre
Reviewed April 17, 2014
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Mr from India
Couples
Stayed 2 nights in April 2014
Very good and hassle free.
Good location, easy transportation available, close to major attractions
Overall stay at the hotel was good, the rooms are large and clean, there was a good buffet breakfast, the surrounding is quiet, staff is good, they have free shuttle available every 30 minutes from hotel to Macau ferry terminal which stops at various locations in between, in short no issues. However, since the hotel is under renovation for few weeks it was noisy during the day time. This was our 2nd time at the hotel. Basically, the hotel is good and i would recommend it as good value for money.
Reviewed April 12, 2014
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