2015
Very good 7.9
Based on 12333 reviews

Recent customer comments

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Very good



based on 12333 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.0
  • Food and dining 6.9
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Ngai from Macau
Business travelers
Superior Twin
Stayed one night in January 2014
large room, clean room, good breakfast
large room, clean room, good breakfast
The rooms are large, nicely designed and clean. The location is excellent, near city center and also Guia park and lighthouse. The breakfast is also tasty.
Reviewed January 08, 2014

Ngai from Macau
Business travelers
Superior Twin
Stayed one night in January 2014
Nice room, good location
Nice room, good location, good breakfast
The rooms are large, nicely designed and clean. The location is excellent, near city center and also Guia park and lighthouse. The breakfast is also tasty.
Reviewed January 08, 2014

Weijie from Singapore
Groups
Superior Twin
Stayed one night in January 2014
Nice
Good room. free room upgrade
The room is comfortable and nice. There is ferry shuttle bus every 30 minutes. The hotel is close to the shopping area. Need around 10minutes of walk to those shopping area. The ferry shuttle also stop at some major casinos. Overall the hotel is nice with affordable price range for a 5 star hotel
Reviewed January 07, 2014

Arnold from Philippines
Families with older children
Superior Twin
Stayed 2 nights in December 2013
Comfortable & enjoyable
Bell Boy Lam, Bell Boy Lam, Bell Boy Lam
Bell Boy Lam (didn't get his full name) - middle aged man, was very helpful in providing lots of tourist information and directions for my family. He made our stay in Macau a very memorable one. From: Yap Siew Eng
Reviewed January 07, 2014

Timothy from Hong Kong
Couples
Stayed one night in December 2013
good overall
Only 5 star hotel available at the time.
It was good overall. Counter not enough staff to handle check out times. A little old but cozy.
Reviewed January 07, 2014

NINA from Singapore
Groups
Superior Twin
Stayed 2 nights in December 2013
efficient service and comfortable stay
clean, spacious room, shuttle bus
Generally it was satisfactory except for the poor wifi due to too many users. The shuttle bus only runs twice a day.
Reviewed January 06, 2014

YIN from Malaysia
Families with young children
Superior Twin
Stayed 2 nights in December 2013
Pleasant stay at Royal Hotel
Clean, Comfort & Great Location
The room is clean, comfort & large. There are several local restaurant nearby. 7-11 store is just opposite the hotel. The hotel provides free shuttle bus to the travel spot and ferry terminal.
Reviewed January 06, 2014

Chee from Malaysia
Families with young children
Superior Twin
Stayed one night in December 2013
Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs, specially the bells boys
Reviewed January 06, 2014

Chee from Malaysia
Families with young children
Superior Twin
Stayed one night in December 2013
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs. Specially to the bells boys
Reviewed January 06, 2014

Lois from Indonesia
Families with young children
Superior Twin
Stayed one night in December 2013
standard room and hotel
good location to go to st paul church
my stay is just standard here. the hotel is quite full in during peak days. so we have to waited for a long queue during check in and check out. the transport choice from hotel is only by taxi. the closest tourist attraction is st paul church.
Reviewed January 06, 2014


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