2015
Very good 7.9
Based on 12329 reviews

Recent customer comments

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Very good



based on 12329 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9
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WAI from Malaysia
Couple
Superior Twin
Stayed one night in October 2013
Enjoyable and manage to visit heritage area
1) Clean room 2) Airport shuttle 3) Free bus ride to venetian hotel macau
My stay at Royal Hotel is good especially the help desk officer is very friendly and managed to help us to book for the show at House of dancing water. But the day when we arrived at Macau, we have to wait for 15 min for the shuttle bus to come and pick us up to the hotel under hot sun. Hopefully Hotel management can do something on that.
Reviewed December 13, 2013
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MAN from Hong Kong
Couple
Superior Twin
Stayed one night in December 2013
Clean and tidy room
Convenient to city center
Reviewed December 12, 2013
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numpol from Thailand
Group
Superior Twin
Stayed 2 nights in December 2013
Reasonable price for a hotel with a small casino
Price, Big and clean room
Everything is ok, this hotel is far away from casino area, which this hotel claim that there is a casino in its place, however, in tge reality there are only electronic games, such as slot machines, and no any table games at all.
Reviewed December 12, 2013
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Canny from Malaysia
Family with young children
Superior Twin
Stayed one night in December 2013
is best hotel because near the attractions
near the attractions,friendly staff and clean room
internet very weak in room and also have friendly staff
Reviewed December 12, 2013
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Wan from Malaysia
Solo traveler
Premier King
Stayed 2 nights in December 2013
Comfort Stay
Cleaniness, Location & Comfort
Overall is good except the guests are noisy and not considerate. Couldnt have a good sleep. I thought staying at executive floor the environment will be better but it is quite dissapointed.
Reviewed December 12, 2013
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Patrick from Singapore
Solo traveler
Stayed 2 nights in December 2013
Spacious room but not great location
Spacious, comfortable bed and 7-11 downstairs
Comfortable room and 7-11 downstairs. The check in and out was really fast and staff can all speak English.
Reviewed December 10, 2013
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Wong from Singapore
Business traveler
Superior Twin
Stayed one night in December 2013
Fuss free stay, good size room
Large and spacious room and toilet. Comfortable bed
Overall have no complaint on the room, it was clean, good size and the bed is very comfortable. The only complaint is the noise created by the hotel staff who do the cleaning in the morning which is loud and many banging noise. Ask her to lower the volume but the reply is quite rude. The shuttle service is also not as per the route indicated on the leaflet provided and we ended up at a different location. Other than this the stay is ok.
Reviewed December 10, 2013
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Lee from Malaysia
Family with young children
Superior Twin
Stayed one night in November 2013
Worth of money
Clean, Wi-fi provided, staff friendly
Not really convenience for elder people to interesting places
Reviewed December 10, 2013
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hoon from Singapore
Group
Superior Twin
Stayed 2 nights in November 2013
Nothing out of the ordinary
has a lounge, slots casino, decent reception
Ok except that the location is more out of the way than expected. Cabs are also hard to get.
Reviewed December 10, 2013
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Anuar from Malaysia
Couple
Stayed one night in December 2013
Exceed Expectation
1. Centrally located, 2. Close to major attractions, 3. Free shuttle
Reviewed December 09, 2013
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