2015
Very good 7.9
Based on 12345 reviews

Verified traveler reviews

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Very good



based on 12345 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9
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Ken from China
Families with older children
Superior Twin
Stayed 1 night in August 2016
satisfaction
Quality service
Reviewed August 31, 2016

SHIRLEY from Philippines
Groups
Superior Twin
Stayed 1 night in June 2016
Friendly staff
Staff were very accomodating
Reviewed August 30, 2016

SHIRLEY from Philippines
Families with young children
Stayed 1 night in June 2016
Clean
Convenient hotel for new traveller#s
Reviewed August 30, 2016

King from Canada
Couples
Deluxe King Room
Stayed 1 night in August 2016
Value
Value
Reviewed August 29, 2016

Bing from Hong Kong
Business travelers
Deluxe Twin
Stayed 1 night in August 2016
Standard require update and more personal touch in general both service & amenities
FO: require to improve on efficiency and attention to details regarding reservation and property management. The up side is although the receptionist is not local and does not speak Cantonese but she is very patient on processing out inquiry and checking in at middle of the night. Hskp: Rooms are clean however it would be better if the amenities can be updated in the sense on adding more personal touch into it. Such as: design of amenities, branding and giving a sense of unique feeling to every in-house guest. Others: It was disappointed by not providing charger for our mobile phone (Samsung). Lobby can be enhancing by adding on more carpets instead to reduce noise also can provide a bit more luxury feeling upon arrival. PA should not clean the main entrance in the middle of the day where is the peak for hotel's traffic in result this can avoid unnecessary accidence. Taxi stand should enlarge for guest line up space where hotel should consider guest might have luggage and it is very inconvenience and uncomfortable for guest during lining up. Thank you and wish this might assist in building up future quality stay for every guest.
Reviewed August 29, 2016

Aileen from Singapore
Groups
Superior Twin
Stayed 1 night in August 2016
Short holiday in Royal hotel
This place is value for money, I love the room and the view, it's near to the Ruins of St. Paul and other places of interest it's not difficult to go around cos there's a shuttle bus all around of course if you are new in a place you will think it's far but it's actually not, and our hotel is very clean I love how it's looks like, the food is good so many choices. The staffs are very helpful, accommodating and polite. Surely I will recommend this to other Travelers.
Reviewed August 28, 2016

MAU from Hong Kong
Couples
Superior Twin
Stayed 2 nights in August 2016
reasonable price
good location
Reviewed August 25, 2016

Bee from Malaysia
Groups
Superior Twin
Stayed 1 night in August 2016
Nice service, clean and value for money
The room is clean and nice. Good service and staff is friendly even bellboy can tell us direction to tourism place. The location is near to famous tourism place but need to walk a distance or take bus. Bustop is 5 mins walk. It is value for money since it is 5 star hotel and bed is comfort.
Reviewed August 25, 2016

Beng from Singapore
Business travelers
Stayed 1 night in August 2016
Great value. Spacious room. Well equipped. Clean.
Was there for a night. Good location. Room is nice. Wash room well equipped.
Reviewed August 23, 2016

LINA from Philippines
Groups
Stayed 2 nights in August 2016
Friendly staff!
..
Reviewed August 23, 2016


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