Excellent 8.1
Based on 5329 reviews

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Excellent



based on 5327 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 7.0
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Florence from Malaysia
Families with older children
Deluxe Twin
Stayed one night in June 2012
Lovely hotel and convenient shuttle bus
free shuttle bus to south island, walking distance to El Senado and St Church
It was relatively easy to get to hotel via free shuttle buses (every 20min) from Macau ferry. From there to hotel - it only takes about 15 minutes and its walking distance to El Senado and St Church. Also next to New Yaohan though i find the things there relatively expensive. They also provide free shuttle bus to City of Dreams (south island) The hotel staff was VERY helpful and they speak good english. (6/10) One of my travelling friend bugged them for a good 45 minutes for travel tips and they were very patient to explain everything Get very good rates if you book 4-6 months in advance on Agoda compared to their published rates (with breakfast)
Reviewed June 13, 2012
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WIDY from Indonesia
Groups
Deluxe Twin
Stayed one night in May 2012
Great Location
near from ferry terminal and to St. Paul church
the room is very clean. nice breakfast. quite near to margaret egg tart by just 5 minutes walk. But the internet wifi connection was very very slow n weak.
Reviewed June 13, 2012
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Jemimah from Philippines
Families with older children
Deluxe Twin
Stayed 2 nights in June 2012
Centrally located hotel with small but cozy rooms
location, buffet breakfast, peaceful/cozy ambience, easy check-in/out
Check-in was a breeze; so was our check-out. The rooms were a bit tired and small but nonetheless they were cozy and comfortable. Service was good but can still be improved as some of the hotel staff cannot understand English very well. The location is perfect if you plan to do a walking tour around Macau's historic center. For tourists, I would recommend staying at this hotel. Given that most of the time you would be out sightseeing and touring, Sintra Hotel is good enough to provide a relaxing shower and a good night's sleep after a long day. We stayed at the 4th floor, not a high-floor, but it was quiet contrary to what others say. It's right across the Grand Emperor Hotel and along a busy road but that was not a problem. Breakfast provided a lot of choices and the price was reasonable enough.
Reviewed June 13, 2012
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LOH from Singapore
Couples
Deluxe
Stayed 6 nights in February 2012
Great location n service
Near all casino hotels
Great locations convenient to go popular places eg Senado square n yoahan dept store Good service n staffs very helpful Good breakfast.
Reviewed June 11, 2012
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Manuel from Spain
Solo travelers
Grand Deluxe Twin
Stayed 6 nights in June 2012
Terrible service, good food and premises
Food, room service, clean all mode cons
nobody speaks english, even if the malaysian manager is a first class professional and the rooms are extra clean, include all mod cons and the food is excellent... the young chinese customer attention personnel in reception is frankly, terrible. rude, arrogant, and incapable to communicate in basic english, specially rude with foreigners, inflexible, incapable to apologize for consistent mistakes, aggressive, uneducated and quite frankly it is impossible to justify a more than euros fee in such a setting if it entails such poor service. terrible communication and a complete lack of empathy with western customers, rough, disagreable, enfantine, the traditional third world vision of old fashioned chinese hotels.
Reviewed June 11, 2012
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BEH from Malaysia
Couples
Deluxe Twin
Stayed one night in May 2012
Value of money hotel
HOtel very near to attraction place.
i like this hotel, many huge casino are seroundding this hotel, you just pay for valueble money, than can enjoing 5 star hotel services at other hotel.
Reviewed June 11, 2012
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YEE from Malaysia
Couples
Standard King
Stayed one night in May 2012
Great Locations and friendly helpful staff
Location, Value
although it is only rated as 3-stars, Sintra Hotel is really a best choice for those budget conscious travelers, it is located just nearby to those attractions and some major casinos. the room is clean and tidy without any smoking smell. staff are friendly and very helpful. strongly recommmeded
Reviewed June 10, 2012
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CHUNG from Malaysia
Couples
Deluxe Twin
Stayed one night in March 2012
great location, comfortable room, helpful staff
free shuttle bus from jetty
There is free hotel shuttle bus from Macau jetty to the hotel, very convenient. Great location, walking distance to Senado Square, & Hotel Lisboa just opposite. If u wish to go City to Dreams, can get free shuttle bus at the bus station just outside the hotel. There is also free hotel shuttle bus from Macau jetty to the hotel, very convenient. Staffs are friendly & helpful, they help us to call for taxi to fetch us to airport. Room is clean & comfortable, breakfast was good.
Reviewed June 10, 2012
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Kanyarat from Thailand
Couples
Deluxe
Stayed one night in June 2012
Great Hotel in Macau
Excellent Location
There is very comfortable example... that is close to shopping centre and landmark
Reviewed June 09, 2012
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LAU from Malaysia
Families with older children
Standard King
Stayed one night in June 2012
Good location
Location
the location is very nice where it's near to the lisboa hotel and you can take free shuttle either from airport or ferry terminal to lisboa hotel then walk to sintra hotel about 5minutes walking distance.
Reviewed June 08, 2012
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