Excellent 8.5
Based on 17250 reviews

Recent customer comments

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based on 17250 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.1
  • Food/Dining 7.8
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mulya from Indonesia
Family with young children
Royale Suite - one king bed
Stayed 2 nights in June 2013
nice, clean, so luxurious
nice location, nice room, free shuttle to the port
Reviewed June 01, 2014

Pei from Malaysia
Royale Suite - one king bed
Stayed 3 nights in May 2014
High class, luxury and comfort
The deco of the room, the location and the restaurants
Great experience of the rich and famous lifestyle in this hotel.
Reviewed May 31, 2014

Nicole from Singapore
Family with young children
Bella Suite - two queen beds
Stayed 1 night in May 2014
Good service except rude staff at baggage deposit
Nice room, good location, good room service
Reviewed May 31, 2014

Sunjoy from Philippines
Family with young children
Stayed 4 nights in May 2014
Value for Money
Money's worth, price of the room is actually cheap considering the size of the room. When you ask for a non-smoking room, they would really give you the non smoking room.
Unforgettable. Because we celebrated our parent's anniversary and mom's birthday, they provided a birthday cake and wine for my parents. We traveled with my 3 year old son, and was not able to inform them early, but when they learned about it they accommodated it at once. All staff were nice, well expect for once particular ladyguard going to the casinos. Overall, will be back for sure.
Reviewed May 31, 2014

parin from India
Family with young children
Stayed 2 nights in May 2014
two days spent well
big and well decorated hotel. very well organised. casino not great.
Absence of texas holdem poker in casino was a disappointment.
Reviewed May 31, 2014

mayank from India
Family with young children
Stayed 2 nights in May 2014
Excellent but very few activities for older kids
Nice staff with efficiency
The stay was nice but can be made more better if older kids activities are introduced
Reviewed May 31, 2014

SABRINA from Singapore
Family with teens
Bella Suite - two queen beds
Stayed 1 night in May 2014
Great family hotel
Service, room & transport
Great hotel and shopping area but toilet sign is difficult to locate in the mall.
Reviewed May 31, 2014

Jun from Singapore
Royale Suite - one king bed
Stayed 1 night in March 2014
Sightseeing, looking for nice Macau food and casin
Very spacious. Luxurious. Best hotel at Macau
The room is so spacious, comfortable and very things is so nice in the room that make you doesn't want to go out.
Reviewed May 31, 2014

pakwanteh from Malaysia
Family with young children
Stayed 2 nights in December 2013
Luxurious experience
Royal-like-environment, full of vibe and plenty for the kids
It was a truly luxurious stay.
Reviewed May 31, 2014

Kai from Malaysia
Royale Suite - one king bed
Stayed 1 night in May 2014
The hotel is very nice ,the worst thing is no wifi
Room very nice Shopping very nice Casino very nice
The hotel are very nice but no wifi support is the worst things
Reviewed May 30, 2014


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