2015
Very good 7.3
Based on 19455 reviews

Recent customer comments

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Very good



based on 19463 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 7.4
  • Food and dining 6.6
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Erwin from Indonesia
Couples
Stayed 1 night in December 2015
small
location, location, location
The room is smaller than expected despite booking premium room. The bed is very small and not too comfortable.
Reviewed January 09, 2016

RUBASHINI from Malaysia
Families with older children
Stayed 1 night in December 2015
Fast check in, friendly staff and spacious room
Big room , convenient, spacious
Convenient place to go with, reasonable price and good entertainment
Reviewed January 09, 2016

liyana from Malaysia
Couples
Standard Room
Stayed 2 nights in January 2016
Easy access, convenient, nice basic stay
Room was clean, view was nice despite the construction below, easy check in and check out
Standard room was nice, except for we can hear the voices from other rooms. Hot water provided outside was ok until chinese tourist came. Wifi only at lobby with charges. View was nice despite construction below. Self check in and check out was convenient. Food was nice and again lobby cafe view was not nice due to chinese tourist spitting around.
Reviewed January 09, 2016

Olivia from Singapore
Groups
Stayed 5 nights in August 2015
Good stay.
New wing is quiet and nice. Bakery at level 1 of new wing. Room attendants are helpful and courteous.
Reviewed January 09, 2016

EVONNE from Malaysia
Couples
Stayed 1 night in July 2015
good
no comment
Reviewed January 09, 2016

Ahmed from Maldives
Families with young children
Stayed 2 nights in December 2015
Reasonable
Location / Price / Facilities available around
Our experience at breakfast was very disappointing....staff are not customer friendly... tried to order a white omelet - the chef at egg station was very rude and said "cannot make - you have to take from here" - pointing to a chafing dish which has pre-prpared savory omelets...but after an argument, i got the omelet.... Hygiene - I would say very poor... one lady staff used single pc of cloth to wipe all the spills on the buffet table jam / butter / bread crumbs / milk spill etc and i haven't seen them washing the buffet top after that.. i was at the restaurant till late after breakfast... after wiping they started putting other dishes on the buffet... could be for next meal
Reviewed January 09, 2016

Idzuan from Malaysia
Groups
Stayed 1 night in December 2015
Nice & Cool Place to stay
Cool, Fast Check In, Fast Check Out
Small room.
Reviewed January 08, 2016

Hasan from Indonesia
Families with young children
Stayed 1 night in December 2015
no special event at old & new
nice staff, many choices of restaurant, clean
far away from skyway
Reviewed January 08, 2016

VINCENT from Indonesia
Couples
Stayed 1 night in December 2015
Review
Nice hotel. Good location and great weather
Nice hotel
Reviewed January 08, 2016

VINCENT from Indonesia
Couples
Stayed 1 night in December 2015
Nice hotel
Nice room. Good weather. Good location
Very good moment stay there
Reviewed January 08, 2016


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