2015
Very good 7.3
Based on 19429 reviews

Verified traveler reviews

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Very good



based on 19429 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 7.4
  • Food and dining 6.6
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Cheryl from Singapore
Solo traveler
Y5 Deluxe Room
Stayed 3 nights in July 2016
nil
nil
Reviewed August 12, 2016

Cheryl from Singapore
Solo traveler
Standard Room
Stayed 3 nights in July 2016
normal
nil
Reviewed August 12, 2016

NIKLESH from India
Family with young children
Superior Deluxe
Stayed 2 nights in August 2016
Worst Hotel i have seen in my Life- No Bell Service, Long wait for everything
Hotel is like a station people running everywhere, Hotel has 0 service level for Hotel Guest, you have to wait 30 minutes in line if your room key is lost for reissue. Rooms are very far so long long walk if you have children and luggage think of staying in Resort World, Maxim , or Genting Grand this place is only for backpackers not for family I will never stay in this hotel i feel like being cheated by Agoda for charging me such an higher price for this poor hotel
Reviewed August 12, 2016

Jessica from Singapore
Group
Y5 Deluxe Room
Stayed 2 nights in August 2016
Dont expect too much from this 3-star hotel
I would advise guests to book the XYZ deluxe room as it is located in the new tower(T3) with wifi available in the room. Rooms in T1 & 2 are not equipped with wifi and guest would have to pay for usage in the hotel lobby. What i like about the layout in T3's rooms is that the shower and toilet are seperate. It also has 2 taps. Thus, it is really convenient for us to get ready quickly. However,the shower area is pretty small. The clothes' hook are outside the shower and not outside which can be a little frustrating. As for the toiletries items,much more can be done. No slippers,comb,toothbrush,toothpaste were provided. Pls rmb to bring ur own toiletries instead.
Reviewed August 12, 2016

Leow from Malaysia
Family with young children
Y5 Triple Room
Stayed one night in August 2016
Room is small Bathroom and toilet door cannot be locked?
Reviewed August 12, 2016

LOO from Malaysia
Family with young children
World Club
Stayed one night in June 2016
GD
GD
Reviewed August 12, 2016

Ai from Singapore
Couple
Standard Room
Stayed one night in August 2016
Simple Room. Nothing Fanciful
In a connecting room. Can hear our neighbour talking. No toiletries.
Reviewed August 11, 2016

Imelda from Indonesia
Couple
Standard Room
Stayed one night in June 2016
Value for money
Overall is ok
Reviewed August 11, 2016

Wai from Malaysia
Family with young children
Y5 Triple Room
Stayed one night in August 2016
2D1N
Check-in during peak season , our request to have connecting rooms arn't ready by 3pm (standard check-in time) , waited till 5 pm , out of good will the PIC waive the connecting room request . ( well it's only RM 5 (1.2 USD) ). Room and the toilet is quite small , lucky got the XYZ Triple Room , so can combine into a super huge bed. Well if you are a gambler this could a good and quick place to rest , advice is get to Genting in the morning gamble till 4pm check in rest and continue what ever activity you wanted to. Food wise there's plenty of variety in First World itself , but my advice is to walk to Genting Hotel Area of Maxim area where there's more choices to go for . Basically is good enough if just wanted to stick to First World only , in 1 - 2 years time Them Park will be ready more activities for the family , just avoid weekends and holidays will do .
Reviewed August 11, 2016

Kai from Malaysia
Family with older children
Standard Room
Stayed one night in August 2016
average
no air-con
Reviewed August 11, 2016


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