2015
Very good 7.3
Based on 19473 reviews

Verified traveler reviews

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Very good



based on 19473 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room comfort and quality 7.1
  • Service 7.1
  • Value for money 7.4
  • Food and dining 6.6
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Chay from Singapore
Family with young children
Y5 Triple Room
Stayed 2 nights in June 2016
clean room.
Happy w the bed but room same w no clothes hanger in the shower room. Stayed in Tower 3.
Reviewed June 17, 2016

Bee from Malaysia
Family with young children
Y5 Triple Room
Stayed 1 night in June 2016
Clean
Clean and new room
Reviewed June 17, 2016

Bee from Malaysia
Family with young children
Y5 Deluxe Room
Stayed 1 night in June 2016
New
Clean and new
Reviewed June 17, 2016

Bee from Malaysia
Family with young children
Y5 Deluxe Room
Stayed 1 night in June 2016
Clean , new
Clean and new
Reviewed June 17, 2016

Cheryl from Singapore
Couple
Standard Room
Stayed 2 nights in June 2016
Good location but noisy rooms and dirty toilet
100% self service check in, but we still had to look for staff in black jackets (only a few of them around at the lobby, nobody bothered queueing) to help us tag our booking ID to our passport numbers before we can proceed with the self service check in. We would not be entertained if we wanted to join the queue for check in via the reception counter. After checking in, we realised that there were pubic hairs on the floor in the toilet. Room had a really small TV which the remote control doesn't work with at all. No a/c, no wifi, even if we were to buy wifi, it could only be used in the lobby. Room reception was really bad. We couldn't receive text messages or data connection. We then decided to pay more to upgrade our room, but the staff at the reception totally chose to ignore us even though we were standing right in front of them. And when we finally managed to ask one of them, she just brushed us off by telling us that there were no more rooms for the day (but it still appeared on the screens in front of the self service kiosks that there were still available rooms) Rooms totally not sound proof, especially when we had inconsiderate neighbours shouting and screaming at the top of their voices right outside our door during wee hours in the morning. Unluckily, being in a connecting room(randomly processed by the self service kiosk), the people in the room next door were also talking really loudly non stop early in the morning.
Reviewed June 17, 2016

Stephy from Malaysia
Family with young children
Y5 Deluxe Room
Stayed 1 night in June 2016
Disappointed!!!
Midnight until No POWER Supply!
Reviewed June 17, 2016

Henry from Singapore
Couple
Standard Room
Stayed 2 nights in June 2016
First World Hotel Rating
Nothing to see outside all construction.
Reviewed June 17, 2016

KARTIKEY from India
Solo traveler
Standard Room
Stayed 1 night in June 2016
A good budget hotel
With family or alone u can enjoy this property in lower budget.
Reviewed June 17, 2016

boon from Singapore
Family with young children
Standard Room
Stayed 2 nights in June 2016
sevice
very lest item playing for young chidren
Reviewed June 17, 2016

CHRISTINA from Malaysia
Family with young children
Y5 Triple Room
Stayed 1 night in June 2016
Clean room,comfortable,space too small
The room's space are too small even though XYZ Triple Deluxe Room,no space for us to move around.Check in quite complicated even already pre-book @ Agoda.com,need to give the staff to register the booking ref than only can proceed self-check in.
Reviewed June 16, 2016


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