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The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat

Removed from saved list

9.1

Exceptional

2,806 reviews

2,806 reviews

Housekeeping33
View28
Food & Dining18
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Lost World of Tambun 540 m
Perak Tong Cave Temple 5.9 km
Kek Lok Tong Cave Temple and Zen Gardens 7.3 km
Sam Poh Tong Cave Temple 8.7 km
Ho Yan Hor Museum 9.4 km
Ipoh World at Han Chin Pet Soo 9.4 km
Art of OLDTOWN 9.4 km
Concubine Lane 9.4 km
Funtasy House Trick Art 9.6 km
Ipoh Railway Station 9.9 km
Nearby landmarks
Lost World of Tambun 540 m
Rock Climbing Area 820 m
Sunway College @ Perak 1.2 km
XCamp 1.4 km
XPark 1.4 km
Gunung Tambun 2.4 km
Klinik Malaysia 2.5 km
Bougainvillaea Club 2.7 km
Gunung Bercham 2.9 km
Kolej Matrikulasi Perak 3.0 km

The Banjaran Hotsprings Retreat

1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150 - See map

If you're looking for a resort villa with free Wi-Fi in all rooms, look no further. Conveniently situated in the Tambun part of Ipoh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lost World of Tambun. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

540 meters to Lost World of Tambun

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "At check-in, guests must provide a record of full COVID-19 vaccination <br> COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in "

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Hot tub

BBQ facilities

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.4
Distance to city center15 km
Location rating9.1
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport9.3 km

Rooms available at The Banjaran Hotsprings Retreat

Exceptional
Room comfort & quality

9.2

Water Villa - No Children Allowed
...
  • Room size: 155 m²/1668 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Garden Villa - No Children Allowed
...
  • Room size: 261 m²/2809 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Lake Villa - No Children Allowed
...
  • Room size: 81 m²/872 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Room #23570118
...
  • Private pool
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Room #23570119
...
  • Private pool
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Other
...
  • Room size: 155 m²/1668 ft²
Enter dates to see prices
Room #23570122
...
  • Private pool
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Villa Standard
...
  • Balcony/terrace
  • Shower
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Villa Double Bed
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Banjaran Hotsprings Retreat?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Banjaran Hotsprings Retreat?

For those who wish to drive their own cars, The Banjaran Hotsprings Retreat has a car park right on site for maximum convenience.

Is breakfast offered at The Banjaran Hotsprings Retreat?

Wake up to a great buffet breakfast at The Banjaran Hotsprings Retreat. Adults can enjoy breakfast offered with an additional charge of 150 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort villa.

What are my dining options at The Banjaran Hotsprings Retreat?

The Banjaran Hotsprings Retreat features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at The Banjaran Hotsprings Retreat?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Banjaran Hotsprings Retreat.

What restaurants are nearby The Banjaran Hotsprings Retreat?

Restaurants including Thai Mookata Steamboat & Cafe, Citrus Wine & Dine and My Best Western CAFE are popular in The Banjaran Hotsprings Retreat’s neighborhood which is known as Tambun.

What are popular attractions near The Banjaran Hotsprings Retreat?

Guests at The Banjaran Hotsprings Retreat can easily visit Lost World of Tambun, Enlightened Heart Buddhist Temple and Polo Club located in the Tambun area.

What popular natural sightseeing spots are close to The Banjaran Hotsprings Retreat?

The Banjaran Hotsprings Retreat is located in the Tambun area, which is famous for natural sightseeing destinations such as Rock Climbing Area and XCamp.

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Explore the neighborhood

What people love about The Banjaran Hotsprings Retreat

  • 10

    Exceptional

    "Very good!!~ highly recommend for relaxing vacation"

    Ming

    |

    December 3, 2022

  • 8.8

    Excellent

    "Nice place!"

    Pei

    |

    November 29, 2022

  • 10

    Exceptional

    "Best memory in the suite with private pool and cave dining."

    Kai

    |

    November 21, 2022

Property ranking|Compared to 1,007 Ipoh properties
See all rankings
Room comfort score
9.2/10
Room size
166 sqm.
Couples review score
9.1/10
Service score
9.5/10
Better than
99
%
of Ipoh properties
Bigger than
99
%
of Ipoh properties
Better than
98
%
of Ipoh properties
Better than
96
%
of Ipoh properties
Overall rating:

9.1

Exceptional
2,806 reviews
Cleanliness
9.4
Facilities
9.4
Location
9.1
Read all reviews >
What travelers say they love:
Will look forward to our next stay at the resort next year !...
Teck from Malaysia
Couple
More about The Banjaran Hotsprings Retreat

More about The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

Get ready for an urban adventure with a stay at The Banjaran Hotsprings Retreat, which offers you both the best of Ipoh and the surrounding possibilities. Your vacation just took an exciting turn at The Banjaran Hotsprings Retreat -- only 540 m from the popular Lost World of Tambun and perfect for thrill-seekers! The Banjaran Hotsprings Retreat is located just 9.8 km from Ipoh Railway Station, providing your days with easy city access and great exploration options.
The Banjaran Hotsprings Retreat provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the resort villa. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Banjaran Hotsprings Retreat. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort villa come with air conditioning. The specially-designed rooms at The Banjaran Hotsprings Retreat offer more than one layout option, including rooms that have separate living room and balcony or terrace. The resort villa's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


The Banjaran Hotsprings Retreat

Get ready for an urban adventure with a stay at The Banjaran Hotsprings Retreat, which offers you both the best of Ipoh and the surrounding possibilities. Your vacation just took an exciting turn at The Banjaran Hotsprings Retreat -- only 540 m from the popular Lost World of Tambun and perfect for thrill-seekers! The Banjaran Hotsprings Retreat is located just 9.8 km from Ipoh Railway Station, providing your days with easy city access and great exploration options.
The Banjaran Hotsprings Retreat provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the resort villa. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Banjaran Hotsprings Retreat. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort villa come with air conditioning. The specially-designed rooms at The Banjaran Hotsprings Retreat offer more than one layout option, including rooms that have separate living room and balcony or terrace. The resort villa's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Banjaran Hotsprings Retreat, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort villa. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Banjaran Hotsprings Retreat. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The resort villa's on-site pool invites you every day for a cooling dip or a few refreshing laps. The resort villa's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
With the resort villa's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library.


Around the property

With its convenient location, the resort villa offers easy access to all Ipoh has to offer. Spend a day and acquire some cultural knowledge at Ipoh World at Han Chin Pet Soo located 9.3 km away, where you can explore works of arts and cultural pieces. The Banjaran Hotsprings Retreat is conveniently located close to Ipoh Railway Station only 9.8 km away, enabling easy explorations of the neighboring areas.


Reasons to stay here

This resort villa's facilities score higher than 96% of accommodations in the city.
Verified reviews for this resort villa's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Swimming Pool

53 mentions

Food & Dining

50 mentions

Breakfast

30 mentions

Housekeeping

15 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Poolside bar
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station

Available in all rooms

  • Adapter
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • DVD/CD player
  • Exterior corridor
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hypoallergenic
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Open air bath privileges
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Private pool
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

Pomelo

  • Cuisine: Asian
  • Menu: Buffet
Location
1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150
Exceptional
Location

9.1

Airports

  • Sultan Azlan Shah Airport (IPH)
    9.3 km 21 min drive
  • Penang International Airport (PEN)
    122.5 km 1.7 hour drive

Public transportation

  • Tasek (Ipoh)
    4.8 km
  • Ipoh Railway Station
    9.9 km

Hospital or clinic

  • Klinik Malaysia
    2.5 km

Shopping

  • Ipoh Parade Shopping Centre
    8.3 km

Convenience store

  • 7 Eleven
    680 m

Cash withdrawal

  • ATM
    690 m
What's nearby

Popular landmarks

  • Lost World of Tambun
    540 m
  • Perak Tong Cave Temple
    5.9 km
  • Kek Lok Tong Cave Temple and Zen Gardens
    7.3 km
  • Sam Poh Tong Cave Temple
    8.7 km
  • Ho Yan Hor Museum
    9.4 km
  • Ipoh World at Han Chin Pet Soo
    9.4 km
  • Art of OLDTOWN
    9.4 km
  • Concubine Lane
    9.4 km
  • Funtasy House Trick Art
    9.6 km
  • Ipoh Railway Station
    9.9 km

Nearby landmarks

  • Lost World of Tambun
    540 m
  • Rock Climbing Area
    820 m
  • Sunway College @ Perak
    1.2 km
  • XCamp
    1.4 km
  • XPark
    1.4 km
  • Gunung Tambun
    2.4 km
  • Klinik Malaysia
    2.5 km
  • Bougainvillaea Club
    2.7 km
  • Gunung Bercham
    2.9 km
  • Kolej Matrikulasi Perak
    3.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • The minimum age required to stay at this property is 12 years.
  • At check-in, guests must provide a record of full COVID-19 vaccination
    COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • "Dining at Jeff’s Cellar : Reservation is essential 48 hours prior to your dining date"
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee120 MYR
  • Distance from city center15 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)150 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants2
  • Number of rooms 44
  • Room voltage220
  • Year property opened2009

Reviews of The Banjaran Hotsprings Retreat from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.4
Facilities9.4
Location9.1
Room comfort and quality9.2
Service9.5
Value for money8.4
High score for Ipoh
Rating
9+ Exceptional (621)
8-9 Excellent (246)
7-8 Very Good (140)
6-7 Good (50)
<6 Below Expectation (28)
Time of the year
Mar - May (246)
Jun - Aug (280)
Sep - Nov (298)
Dec - Feb (261)
All guests (1,967)
All room types
All languages

Show reviews that mention 

Showing 1,085 verified guest comments
12345
10.0
Exceptional
SU from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 1 night in December 2021

Surrounded by mountain, and a great place to have a break”

A world class luxury resort, with great mountain surrounded, great design villa, and i will definitely say Banjaran is Malaysia one of the best holiday place. With friendly staff, and a high privacy with no kid allowed, the resort is not crowded, and quiet, and suitable for couple to have a private time at this great place. The steam cave is an amazing place to have sauna with natural heating, and it is a very special place to visit. There are several advice of improvement for management to consider : 1) the hot dip pool may can clean up the wall and floor after several time as it is a bit slippery. 2) Dr Fish pool can increase the fish quantity Will definitely come back to stay again for short holiday. Thanks

Reviewed December 28, 2021

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Dear Esteemed Guest, Thank you for staying with us and sharing your feed back. We are glad that you had a great stay . We had taken note on your comments on the hot dipping pool and taken the necessary action. We are also glad to inform that new fishes have arrived and had been placed in accordingly. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded December 29, 2021
The Banjaran Hotsprings Retreat
10.0
Exceptional
Pui from Malaysia
Couple
Villa King Size Bed
Stayed 1 night in June 2019

Secret hidden gems with supreme experience”

Heavenly nice and beautiful place in Malaysia. World class experience including the excellent and warming customer service. Fullly well controlled and maintained every single corner in such natural environment. So impressed with the management effort in driven the sustainability to support and protect the ecosystem. The food serving in varieties and top quality with fresh and healthy ingredients are bringing the overall experience to another level. My hubby who was fall sick been recovery well throughout the stay. Credit to warm staffs and relaxing, clean environment, fresh quality food. Hope these excellences can be keeping well continue to develop this paradise in years. Thanks Banjaran in making our trip so memorable!

Reviewed June 20, 2019

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Dear Esteemed Guest, Thank you for staying with us. We hope your husband had recovered well. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded July 14, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Haifa from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 1 night in June 2022

The best romantic getaway!”

Everything was perfect! The ambience was so refreshing, the food was so good, the room was very clean, the staffs were very friendly. Upon arrival, I was informed by the staff that they provide maternity pillow and some snacks for me. That small gesture really made me touched because I wasn’t expect any special treatment as a pregnant lady. They also provide parking spaces specially for pregnant ladies so I don’t have to walk much from my car to the lobby. Thank you for making my babymoon trip a memorable one. Surely will come again!

Reviewed June 07, 2022

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Dear Esteemed Guest, Thank you for staying with us to celebrate your babymoon. We are glad to hear about your positive stay experience and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded June 10, 2022
The Banjaran Hotsprings Retreat
10.0
Exceptional
Finilia from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 2 nights in May 2019

Second time coming back to this resort- simply the best for a complete relaxation experience. ”

We love the place and the Staff at the Banjaran and all the attention to detail and their total consideration for the comfort and happiness of the guests. This time we decided to try the dinner course at Jeff's cellar and perhaps it was the only point of our stay we felt was lacking. The service was lovely but the food was somewhat flat and did not quite live up to its reviews online. The quality of the room service food we ordered was also a little bit disappointing. Apart from the points mentioned above, everything else was amazing. We will be back again!

Reviewed May 14, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your feed back. We are sorry to hear about your feed back and we will review back with our Executive Chef. We look forward to serving you better during your next visit. Best Regards, Raymond Koh Director of Operations

Responded June 02, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Wen from Malaysia
Couple
Water Villa - No Children Allowed
Stayed 1 night in October 2019

Extraordinary”

A million thanks to the staff and management of The Banjaran. Their attention to detail was exceptional. Thank you for going all out to deliver a surprise birthday cake for me, despite me not mentioning that it was my birthday. I really admire the hard work put into selling us an experience. From the moment we stepped out of the car, we were greeted by the staff who escorted us to check in. I really loved the welcome drink and ice cold face towel. Really refreshing. We even got a tour of the whole place by buggy. The lake villa was magnificent and we enjoyed many dips in the geothermal pool. The steam caves followed by ice bath was my favourite. And I must commend the chef of Pomelo for the most wonderful breakfast. We loved the spa and library too. Overall a superb retreat. Will definitely come back again and try the garden villa. Keep up the good work!

Reviewed October 27, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your extraordinary review. We are glad that you liked our birthday surprise and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded October 30, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Ceddy from Malaysia
Couple
Water Villa - No Children Allowed
Stayed 1 night in April 2022

2nd time here and the magic still lingers!”

I know, the title seems corny but hey it's straight from my heart. I've had so much love for The Banjaran the first time I visited, that was so many years ago (Pre-pandemic) and I just came back from there again and boy I LOVE it so much. The staffs are super friendly, everything is well kept and clean, Banjaran is definitely a place where you can find peace, because not just it's surrounded by nature, kids below 12 years old are not allowed so the chances of visitors dealing with screeching children are drastically reduced.

Reviewed April 23, 2022

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Dear Esteemed Guest, Thank you for staying with us and your support towards our Retreat. We are glad that you had a great stay and we will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded May 01, 2022
The Banjaran Hotsprings Retreat
10.0
Exceptional
Azhar from Malaysia
Family with teens
Lake Villa - No Children Allowed
Stayed 2 nights in July 2020

25th Anniversary ”

We came to the Banjaran for our 25th Wedding Anniversary. The staff were friendly, attentive and accommodating - a special mention to Cheryl, Nadia and Shahril. We got an upgrade for our children so that they could be in the villa next to us and the staff prepared our villa specially with flower petals and “swans” - which was a really nice surprise! We loved the jacuzzi with geothermal hotspring water direct into it (we could control the temperature by adding hot or cold water), not to mention the private pool too! Unlike several other resorts with a “private pool”, we really liked the Banjaran because no-one else can see into the villa; so my wife and daughter didn’t have to worry about not wearing the hijab. The facilities were well maintained, well designed with beautiful teak furnishings. The limestone hills surrounding us were highlighted at night giving a mystic, serene atmosphere accentuated by the mists rising from the hotspring pools. Looking fwd to coming back again!

Reviewed July 25, 2020

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Dear Esteemed Guest, Thank you for staying with us for your 25th anniversary and sharing your positive comments. We will be looking forward to welcome you back in the near future.Congratulations once again. Best Regards, Raymond Koh Director of Operations

Responded August 03, 2020
The Banjaran Hotsprings Retreat
10.0
Exceptional
Christy from Singapore
Couple
Water Villa - No Children Allowed
Stayed 1 night in March 2022

Worth every penny”

The price might look steep, but honestly, what Banjaran is doing, is maintaining mother earth, they did not destroy to build a hotel there in fact they built around the landscape like caves and hot springs. So it is really good they are maintaining this beautiful property! Lisa checked us in and she was really apologetic that our rooms were not ready and it was 3 pm, she placed us in a waiting area and came to check on us like every 5 mins to give us an update. When our room was ready, Shakti came and gave us a tour and information about the different features and landscape, it was educational and fun to know the place better. And her service was really good. The breakfast was great. LOVEEE the hot springs and then the cold dipping pool. overall this stay was really relaxing and enjoyable. Will be back again!

Reviewed April 05, 2022

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Dear Esteemed Guest, Thank you for your perfect 10 review. We are so glad that you had a great stay and we are happy to note that Elisa and Shakti had taken good care of you during your stay. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded April 10, 2022
The Banjaran Hotsprings Retreat
10.0
Exceptional
Jeremiah from Malaysia
Couple
Villa King Size Bed
Stayed 2 nights in August 2019

Beautiful retreat location!! ”

The service provided by Banjaran's crew is second to none!! Thoughtful touches and personalised services made this the most restful vacation we ever had! Raymond and the staff are always there to attend our every needs and greet us with a smile, whilst the resort and villas are beautiful, neat and clean, meeting every expectations we had for a premium holiday destination!! Highly recommended for holidaymakers who value excellent service and Malaysian hospitality at its finest

Reviewed August 25, 2019

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Dear Esteemed Guest, Thank you for your great review. We are so glad that you had a perfect stay and its our pleasure to serve you. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded September 03, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Leng from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 1 night in April 2022

getting away from the rat race”

Banjaran is the place to go if you want to get away from the rat race ( unfortunately phone n internet still available)... Having said that, Banjaran is located in the hills with hot spring water connected to your very own room plus outside area... It boast of a meditation cave which provided calming effect... Also it have a natural steam room courtesy of the hot spring plus a cold water pond to supplement it... all natural i hope .... Bfast was top notch...a la carte buffet..each order was prepared nicely and the taste was splendid... Tried the fried local beehoon... First time tasting "wok Hei" beehoon from a restaurant.... The room having indoor cold wading pool plus warm hot spring water for private use make us not really want to get out of the room... Great view of the trees and natural surrounding... GREAT place

Reviewed April 15, 2022

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Dear Esteemed Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and we look forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded April 26, 2022
The Banjaran Hotsprings Retreat
10.0
Exceptional
Shing from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 1 night in March 2020

Breathtaking experience that you must have!”

Apart from the breathtaking natural scenery, the landscaping that was well managed and taken care off has definitely added on some plus point to make this place amazing. A great place for a couple retreat. It was filled with serenity and peace, and it was very rejuvenating for both my husband and i. The staffs service was top notch! Excellent guide and services from the entrance, welcome, check in, waiting, in room guide, buggy and check out. Breakfast was unique, healthy and delightful. Quite a few activities and scenic spots to enjoy in the retreat itself. Even inside the villa, the private pool and hot spring is enough to keep you very relaxed and occupied. Will definitely come back again one day.

Reviewed March 12, 2020

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Dear Esteemed Guest, Thank you for staying with us and sharing your review. We look forward to serving you again in the near future. Best Regards, Raymond Koh Director of Operations

Responded April 13, 2020
The Banjaran Hotsprings Retreat
10.0
Exceptional
Cheah from Singapore
Family with teens
Lake Villa - No Children Allowed
Stayed 1 night in July 2019

Perfect place to unwind”

It's about RM 16 from airport to Banjaran by Grab. As they only have limited villas, the place is always so peaceful and calm. All the staff are friendly and very accomodating. For information, Lake villa though big enough cannot place extra bed (for third person) so need to be upgraded to Garden villa. Lake villa is the furthest from reception and facilities- either walk far far or call a buggy (simple dial of number 1). They provide a handy phone in each room, so can bring along outside to call for buggy or reception. Facilities close by 7 pm but you are free to walk around the premise or visit the skybar or Jeff's cellar for drinks. Everything was just perfect in Banjaran. Even had a lovely parting gift from them. Will come again for sure!!!

Reviewed July 17, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your detailed review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded August 19, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Lucas from Malaysia
Couple
Water Villa - No Children Allowed
Stayed 2 nights in September 2020

THE BEST PLACE TO STAY!!!”

Totally worth it. Everything! I mean everything was totally worth it. The facilities, the staffs, the experience, the cleanliness of the resort, everything at there is 5 Stars! The food is great! Especially the fine dining experience at Jeff's Cellar was amazing. We were mind blown by the hospitality of the staffs there. The food were so good until we kept talking about it for few days. Definitely will come back.

Reviewed October 02, 2020

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Dear Esteemed Guest, Thank you for sharing your perfect 10 review. We are so glad that you had the best stay . We will be looking forward to welcome you back to our Retreat in the near future. Best Regards, Raymond Koh Director of Operations

Responded October 21, 2020
The Banjaran Hotsprings Retreat
10.0
Exceptional
Charles from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 2 nights in July 2019

Until Heaven is Available for Long Weekends, Try Here!”

Misty mountain heaven, with tropical warmth. If you enjoy a spacious private villa with hot tub and plunge pool, access to a great spa in serence surroundings, and looking at limestone mountains and caves while eating great food, spend three days here. The Sky Bar is pleasant - try the Pomelo Mojito - Jeff's Cellar is a world-class dining experience, and the Starstruck outdoor private dining option was a delightful, almost endless barbecue with great salads and sides. This whole place is a dignified Malaysian take on the world's best hospitality and catering, and is also near the charming old city of Ipoh, which itself is worth a couple more days.

Reviewed July 22, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your great review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded August 19, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
NUR from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 2 nights in May 2022

Best hotel ever !”

Love everything about this place. And the no children allowed rules makes it 10x better. Breakfast was good. Room was cleaned 2 times a day. All free snacks in fridge. The only thing i dont like is that we cannot redeem the tambun lost world ticket if we wanted to go by car ourselves. Need to jungle walk for 10mins. Other than that everything was fine.

Reviewed May 11, 2022

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Dear Esteemed Guest, Thank you for staying with us and rating us a perfect 10. We will be looking forward to welcome you back in the near future. Best regards, Raymond Koh Director of Operations

Responded May 14, 2022
The Banjaran Hotsprings Retreat
10.0
Exceptional
Anonymous
Couple
Water Villa - No Children Allowed
Stayed 2 nights in September 2019

Extremely Amazing and Unic Experience ”

highly recommended for couples looking for privacy , beautiful place to relax and rejuvenate .. very quiet , facilities is good with big sauna cave , ice dipping pool and geothermal pool! So beautiful that we sure will come back again next year.. They preserved the nature at its best.. The villa is awesome .. you have your own geothermal pool as well as normal pool.. we don’t want to leave the room at all! The staff giving their best .. everyone will greet you with a smile.. Keep up the good service .. No kids under 12 are allowed.. 😬

Reviewed October 03, 2019

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Dear Esteemed Guest, Thank you for your rating of perfect 10. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded October 03, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
Muhammad from Malaysia
Couple
Lake Villa - No Children Allowed
Stayed 2 nights in October 2019

Gorgeous Luxurious Place To Stay”

Excellent, wonderful and unique resort layout. The best place to stay for those who are seeking for ultimate privacy with a serene view. It's no kids below 12 years old is the great bonus. Kudos to Hazwan (reception staff), the one that entertained me during checked in process at night.. Helpful, friendly and so welcoming. Not forgetten Deen (restaurant staff) who always smile and that one Chinese young staff (forget his name) who constantly did his job serving Juices during breakfast, so hardworking! Thank you so much! Definetely among the best luxurious resort in Malaysia.

Reviewed October 28, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your perfect 10 review. We are glad that you had a great stay and happy to note that Hazwan, Deen and our kitchen staff had taken good care of you. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded October 30, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
LAY from Malaysia
Group
Lake Villa - No Children Allowed
Stayed 1 night in October 2020

Cuti cuti Malaysia”

We travelled in a group of 8, I booked 4 villas for 4 couples for a night. From the time of arrival to checked out, all were well taken care off. Even though we were all seniors but we had so much fun from dipping in hotsprings, fish spa, swimming in outdoor pool and also have good time enjoying the pool and jacuzzi at Garden Villa. The highlight was dinner in Jeff’s Cellar and to many of my friends were their first experience for fine dinning. All in all was good and highly recommended to anyone looking for a retreat surrounded by nature. I will certainly go back again.

Reviewed October 21, 2020

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Dear Esteemed Guest, Thank you for staying with us. We are so glad that you and your group had a great stay with us. We will be looking forward to welcome you back in the near future. Best Regards, Raymond Koh Director of Operations

Responded November 03, 2020
The Banjaran Hotsprings Retreat
9.6
Exceptional
Anne from Hong Kong SAR, China
Couple
Garden Villa - No Children Allowed
Stayed 1 night in July 2019

Ideal for couples getaway and the staff were always very attentive, friendly and helpful”

I was glad to be able to cool off in private pool as the hot spring pool was not too comfortable for hot days, but in the evening, when it was cooler, I was happy to be able to use the private hot spa dipping pool at my villa. The grounds were beautifully kept and the landscape of rocky hillsides were amazing, but with an abundance of ponds, lilies and mature trees, it is always best to carry insect repellent with you at all times. However, there was always plenty of that available throughout the complex. The restaurant, Jeff’s cellar located inside a 260 million year old limestone cave was cosy and warm, and food was artistically presented as well as delicious. If check in could be earlier then I would not feel so rushed to fill my day with all the facilities I would have had liked to spend more time on or try out, such as the spa as well as the meditation room and sauna. The jungle walk was adventurous and good value when attached to a free tour at the theme park.

Reviewed July 07, 2019

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Dear Esteemed Guest, Thank you for staying with us and sharing your positive comments. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Responded July 14, 2019
The Banjaran Hotsprings Retreat
10.0
Exceptional
chermaine from Singapore
Couple
Lake Villa - No Children Allowed
Stayed 2 nights in January 2019

Beautiful place & excellent service ”

This place is beyond beautiful. Villa is clean and spacious and every villa comes with private geothermal pool. All the staff were extremely friendly, I would like to specially thank Mr Raymond and Ms Theng for your excellent services. My Family and I had a wonderful stay at your villa.

Reviewed January 24, 2019

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Dear Esteemed Guest, Thank you for your review and it was a pleasure to meet you and your family. We are glad that you had a great stay and we look forward to seeing you again. Best regards, Raymond Koh Director of Operations

Responded January 27, 2019
The Banjaran Hotsprings Retreat
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