Verified traveler reviews

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Very good



based on 16952 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for money 7.4
  • Food/Dining 6.9
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bee from Malaysia
Solo travelers
Studio Apartment
Stayed 1 night in September 2016
location
the hotel is strategically located in jb near to my meeting place
Reviewed September 07, 2016

bee from Malaysia
Solo travelers
Studio Apartment
Stayed 1 night in September 2016
location
the hotel is strategically located in jb near to the meeting place
Reviewed September 07, 2016

Chui from Singapore
Couples
Superior
Stayed 1 night in September 2016
Convenient and clean hotel
Next to shopping amenities
Reviewed September 07, 2016

Chui from Singapore
Couples
Superior
Stayed 1 night in September 2016
Enjoyed my stay at KSL
First time here n will come back again
Reviewed September 07, 2016

Chui from Singapore
Families with older children
Superior
Stayed 1 night in September 2016
Good location with shopping and dining options. Rooms are spacious & clean.
A good place for quick getaway!
Reviewed September 07, 2016

Tan from Singapore
Families with young children
Deluxe
Stayed 3 nights in September 2016
Family friendly and cosy
Clean and convenient
Reviewed September 07, 2016

Crystal from Singapore
Couples
Superior
Stayed 2 nights in May 2016
Nice
Comfortable bed, was upgraded to a Superior Triple room with connecting door, can slightly hear next door, but not an issue. Clean room, overall satisfied.
Reviewed September 07, 2016

Wei from Singapore
Groups
Studio Apartment
Stayed 1 night in April 2016
Pleasant place to stay in. Akin to a one room condo hall.
Located within ksl mall itself but note that there are two types of 'hotel'. One is the apartments and the other the regular hotel. We stayed in the serviced apartment but it was not written as such on the title of the booking room. Did not have much interaction with the housekeeping or customer service counter. Checking in and Checking out was painful if you happen to 'catch' the peak times. Apart from that, the serviced apartment was pretty clean and it had a small kitchenette for us to cook(tesco is just downstairs). rice cooker, pots, knives, spoons, forks, bowls, fridge. Bed was comfy. There was a 2 seater sofa and two 1 seater sofas. airconditioning was strong and good. Had a pretty nice high level view from the small balcony we had. Huge pool that is linked to the mainhotel. overall, we had a rreally nice. towels and soaps provided too!
Reviewed September 06, 2016

Darrell from Singapore
Groups
Stayed 1 night in August 2016
Good Location. Apartment Room was average
Location was good because it is just above KSL shopping mall. However, check in took quite a while during peak hours. The apartment room itself is very empty and the television is very small for such a big apartment. Would be good to have some decoration in the room to make the apartment look nicer.
Reviewed September 06, 2016

Irene from Singapore
Families with older children
Stayed 1 night in September 2016
Poor toilet facilities
Common toilet shower to small and narrowly situated next to toilet bowl. Room bath tub leaking badly after every shower. Bath tub was shaking as well. Flood after each bath.
Reviewed September 06, 2016


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