Recent customer comments

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Very good



based on 16949 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for money 7.4
  • Food/Dining 6.9
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Kia from Singapore
Couples
Stayed 2 nights in March 2016
Will not consider staying again
Check in was slow, long queue and was given a wrong type of room. Changed to the correct room type but in a different tower, a lot of time wasted waiting for the lift. When we check out at 12 noon, waited for the lift for almost 20mins because it was always full! Only 2 lifts serving quite a number of levels
Reviewed September 28, 2016

Yeo from Singapore
Couples
Superior
Stayed 2 nights in September 2016
short trip
Very convenient hotel with shopping and food around.
Reviewed September 28, 2016

Seah from Singapore
Families with older children
Superior
Stayed 1 night in September 2016
Regular customer
Am a regular customer to KSL
Reviewed September 28, 2016

Noor from Malaysia
Business travelers
Superior Triple
Stayed 1 night in January 2016
Convenient
Shared parking with shopping mall visitor. But on the highest parking area, there is dedicated parking space for hotel visifor.
Reviewed September 28, 2016

Goh from Singapore
Couples
Superior
Stayed 1 night in August 2016
asd
good
Reviewed September 28, 2016

eileen from Singapore
Families with young children
Studio Apartment
Stayed 1 night in June 2016
Inside shopping mall
Clean and safe place to stay in. Pool was great for children
Reviewed September 28, 2016

Rosemary from Singapore
Groups
4 Bedroom Apartment
Stayed 1 night in July 2016
Value for Money and Location
It is my 2nd time staying here with a big group. Its definitely value for money if you have a big group of friends. However, services is a little disappointing. We requested for extra towels but was told that there was no extra towel at all and towels are only available for one-for-one exchange. In addition, the aircon in the living room was leaking in the night.
Reviewed September 28, 2016

Keewei from Singapore
Groups
Superior
Stayed 1 night in September 2016
Good location
Good.
Reviewed September 27, 2016

Steffie from Mauritius
Couples
Superior
Stayed 1 night in February 2016
Conveniently located in KSL mall
Conveniently located in KSL mall
Reviewed September 27, 2016

Almunadharah from Singapore
Families with older children
4 Bedroom Apartment
Stayed 1 night in August 2016
Good place for kids and elderly
The dinosaur water park was good for the kids and conveniently located beside KSL
Reviewed September 27, 2016


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