Recent customer comments

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Very good



based on 4068 reviews
  • Cleanliness 7.0
  • Facilities 7.0
  • Location 8.2
  • Room comfort and quality 7.2
  • Service 7.3
  • Value for money 7.2
  • Food and dining 7.0
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kalai from Singapore
Families with older children
Princess Deluxe
Stayed 1 night in February 2016
no comment
no comment
Reviewed March 03, 2016

Swee from Singapore
Couples
Princess Deluxe
Stayed 1 night in February 2016
4 star hotel
1. Location, 2. Space, 3.View
Satisfactory.
Reviewed February 29, 2016

Rahimah from Singapore
Couples
Princess Deluxe
Stayed 2 nights in February 2016
satisfied customer
cleanliness, good food, service
Very good comfortable
Reviewed February 29, 2016

Iskandar from Singapore
Groups
Princess Deluxe
Stayed 1 night in February 2016
Outdated
The reason why my friends and I chose this hotel is because of its close proximity to CIty Square Mall and the Checkpoint. However, the hotel design is outdated and failed in comparison to the newer and updated hotel in the region. The air-conditioning was weak, signifying old and poor maintenance. As long as the hotel rates remains low, I will consider the hotel.
Reviewed February 29, 2016

Zakiah from Singapore
Couples
Princess Deluxe
Stayed 1 night in February 2016
Comfortable and peaceful
Love the friendliness of staff, cleaniness etc. Thanks guys
Reviewed February 28, 2016

ishak from Malaysia
Business travelers
Princess Deluxe
Stayed 3 nights in February 2016
good
good
Reviewed February 28, 2016

Murugayan from Singapore
Solo travelers
Imperial Deluxe
Stayed 1 night in December 2015
Review
Location, Lobby,
Not pleasant as air-conditioning noisy and broke down middle of the night, complaint to reception, was given a change of room in the middle of the night to no effect. No apologies whatsoever. Imagine changing rooms middle of the night, lost our sleep. Frustrating.....
Reviewed February 26, 2016

Mohammad from Malaysia
Business travelers
Imperial Deluxe
Stayed 1 night in February 2016
Lot of room for improvement
Location, jakim certified restaurant,
Not to bad. But there are lot can be improve
Reviewed February 26, 2016

Yusope from Singapore
Couples
Princess Deluxe
Stayed 1 night in February 2016
Short stay
.......
Reviewed February 24, 2016

LI from Malaysia
Families with older children
Princess Deluxe
Stayed 2 nights in December 2015
Old Hotel at City Centra
Staff is friendly. Room is big. Free parking.
Reviewed February 24, 2016


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