Recent customer comments

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Very good



based on 737 reviews
  • Cleanliness 7.6
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for money 7.4
  • Food/Dining 7.0
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shahrill from Malaysia
Business travelers
Premier Room
Stayed 3 nights in August 2016
good
nice hotel
Reviewed September 12, 2016

Roszita from Malaysia
Business travelers
Premier Room
Stayed 1 night in June 2016
good location
nice place to stay
Reviewed September 06, 2016

Roszita from Malaysia
Business travelers
Premier Room
Stayed 1 night in June 2016
good location
nice placte to stay
Reviewed September 06, 2016

Dulip from Malaysia
Couples
Premier Room
Stayed 1 night in August 2016
No face towels.
The staff were friendly.
Reviewed September 01, 2016

siti from Malaysia
Families with young children
Premier Room
Stayed 1 night in March 2016
Nice hotel
Nice hotel to stay with family but pool need to be upgraded..
Reviewed August 28, 2016

Mawarni from Singapore
Couples
Premier Room
Stayed 1 night in August 2016
Food was nice.
Food was nice. Lobby was well kept. Room was average
Reviewed August 26, 2016

Nurul from Malaysia
Families with young children
Premier Room
Stayed 3 nights in December 2015
Worth it!
it's worth it. it's reasonable indeed. Keep it up!
Reviewed August 19, 2016

mohd from Malaysia
Solo travelers
Premier Room
Stayed 1 night in August 2016
Stop by KB
Hotel was so nice. Spaces room. Variety food selection for breakfast buffet.
Reviewed August 15, 2016

MOHD from Malaysia
Families with older children
Premier Room
Stayed 2 nights in August 2016
Overall very good
The room is very clean, friendly staff and good breakfast
Reviewed August 09, 2016

Fara from Malaysia
Families with older children
Premier Room
Stayed 2 nights in July 2016
Would not come back unless there is no other available hotel in town
Staff is friendly however lack in hospitality professionalism. Un-carpeted flooring and bathroom has stains due to improper cleaning process. However, the toilet bowl and bathtub were clean. Bedding were clean but doesn't seems fresh. Room is big though. For both days, breakfast buffet were cold. When asked, reply was "tunggu org ramai" and this was after 7.30 am and their buffet spread starts at 5.30 am. The drinking glass and plates were dusty. Again the explanation was it was due to the material used. The management should look into improving the quality of service and maintenance of the facilities. A 2 star hotel up north is much better than this.
Reviewed July 13, 2016


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