Verified traveler reviews

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Excellent



based on 12249 reviews
  • Cleanliness 8.0
  • Facilities 6.6
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.1
  • Value for money 8.4
  • Food and dining 7.3
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wierda from Malaysia
Families with older children
Studio Suite
Stayed 1 night in March 2016
7
Carpet in the bedroom is rather dirty
Reviewed March 13, 2016

Lewis from Singapore
Couples
Superior
Stayed 1 night in December 2015
convenient for shopping
Convenient for shopping as its just across the street
Reviewed March 13, 2016

Damaris from Malaysia
Groups
Standard Twin
Stayed 3 nights in March 2016
Value for money
Overall, the hotel is located in the town center making it easy to go around. The staff are very attentive and willing to go the extra mile. We initially wanted to change rooms as my friend found the room slightly dusty. However the room that they offered us was more musty than the one we were in. They also provided us mineral water, and other additional toiletries upon request.The only comment that I would have was that the initial bed sheets must not have been clean as both of us found it very itchy on the skin. We did ask them to change the bedsheets, and viola - it was okay. On another note, would suggest Hotel Gaya pay attention to the mattresses - spotted dust around the corners.
Reviewed March 11, 2016

Wilson from Malaysia
Business travelers
Deluxe Double or Twin Room
Stayed 2 nights in March 2016
Business Trip
Strategic location, Clean room, Friendly Staff
It was a pleasant stay. The room was clean and spacious. The staff were helpful in providing recommendations on dining places. If there is one thing lacking, it would be the lack of a hairdryer in the room. Overall it was a good experience.
Reviewed March 11, 2016

Chia from Malaysia
Business travelers
Deluxe
Stayed 2 nights in February 2016
good hotel
nice location
Reviewed March 10, 2016

Chia from Malaysia
Business travelers
Deluxe
Stayed 1 night in February 2016
good
nice location
Reviewed March 10, 2016

Chia from Malaysia
Business travelers
Standard Twin
Stayed 1 night in February 2016
good
nice location
Reviewed March 10, 2016

Tan from Malaysia
Families with older children
Standard Twin
Stayed 3 nights in June 2015
..
Good location, middle of town city
Reviewed March 08, 2016

DONGQIAN from China
Groups
Standard Twin
Stayed 5 nights in February 2016
A good hotel easy to go some places
Everything is well except for some facilities are not convenient
Reviewed March 07, 2016

MOHAMED from Malaysia
Couples
Standard Twin
Stayed 2 nights in March 2016
Hotel good location
Staff very friendly and food seedood are nearby
Reviewed March 04, 2016


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