Verified traveler reviews

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based on 1958 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 9.0
  • Room comfort and quality 8.6
  • Service 8.7
  • Value for money 7.9
  • Food and dining 7.7
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Yemi from Singapore
Business traveler
Stayed 1 night in April 2016
It's value for money staying at this hotel. Great breakfast & lunch. Nice big size hotel room even for deluxe room. Good internet & hotel location. It's about 15min to airport by taxi. It's a nice touch of service from Hyatt even with a simple welcome drink. Like the pineapple juice drink.
Reviewed April 17, 2016

ABANG from Malaysia
Stayed 1 night in April 2016
nice location
Reviewed April 11, 2016

Kien from Malaysia
Business traveler
Stayed 1 night in April 2016
Good Hotel but facilities are getting old
This is usually my goto hotel for a short business trip. We booked rooms associated with club lounge. While the club lounge was good, it's toilet however wasn't very clean!!! The stuff in the club lounge was helpful but some I feel need to be train with proper manners. This is not to say they are impolite, but rather I feel they are not train to serve customers in a professional manners.
Reviewed April 11, 2016

Wai from Malaysia
Stayed 4 nights in March 2016
Awesome to be remembered and upgraded!!
To be upgraded each time we check in is Very much appreciated thus making our stay more enjoyable and worth the amount paid for. Especially this time round with Club benefits. Couldn't ask for more. Thank you so much once again, Ricky.. You did an excellent job making our stay so much more memorable.. 😊
Reviewed April 05, 2016

Hairol from Brunei Darussalam
Family with young children
Stayed 2 nights in April 2016
Great hotel
After the refurbishment, the entire hotel has converted from an old style hotel to a high class hotel. Room were great and the staffs are extremely friendly.
Reviewed April 05, 2016

NAM from Malaysia
Stayed 1 night in March 2016
nice view, clean, good service
it was beautiful and unforgettable
Reviewed March 27, 2016

Ian from Malaysia
Guestroom 2 Twins
Stayed 1 night in March 2016
Location,view & shopping.
Feel like a king...
Reviewed March 21, 2016

Kah from Malaysia
Family with young children
Stayed 1 night in March 2016
Strategic location and good view from hotel room
The structure is old, guess back in 80s but interior is well maintained. Make sure you ask for room facing the sea.
Reviewed March 14, 2016

Yi from Malaysia
Family with young children
Stayed 3 nights in November 2015
Pricey but fancy
Location, friendly staff, nice ambience
Reviewed March 08, 2016

sahak from Malaysia
Stayed 1 night in February 2016
sea view room
location good, helpful staff, good view as the room was facing the sea
Rooms need refurishment and upgraded
Reviewed March 01, 2016


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