Recent customer comments

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Very good



based on 2509 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 8.3
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for money 7.4
  • Food/Dining 7.3
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Intan from Malaysia
Business travelers
Promenade Superior Suite
Stayed 1 night in August 2014
Near my local office
Near my local office, easy access to business centre and good staff
Reviewed June 30, 2015

Syuzeani from Brunei Darussalam
Couples
Deluxe
Stayed 2 nights in December 2014
Gooood view
View from room, clean and big room
Location are veey close to.good restaurant and mall is within a walking distance
Reviewed June 30, 2015

Syuzeani from Brunei Darussalam
Couples
Junior Suite
Stayed 2 nights in December 2014
Lovely stay
Room, view, location
Hotel guest parking is not f.o.c
Reviewed June 30, 2015

irene from Malaysia
Families with older children
Promenade Deluxe Suite
Stayed 3 nights in December 2014
No complains
Everything is perfect
No comment about this hotel. Recommended
Reviewed June 29, 2015

Helen from United Kingdom
Families with young children
Deluxe
Stayed 1 night in June 2015
Great location in CBD
Location, Room view, breakfast
This hotel is well located in the centre of KK and easy to walk to the local sights and malls around. The hotel is well presented and the breakfast was a good fusion of Asian and western dishes. The staff on reception are not the friendliest people we encountered in Sabah and the parking is a bit hit and miss but as a medium range no frills hotel this is ok
Reviewed June 29, 2015

Chin from Malaysia
Couples
Junior Suite
Stayed 2 nights in June 2015
n over expected hotel
Location
Reviewed June 29, 2015

Rizuan from Malaysia
Business travelers
Deluxe
Stayed 2 nights in January 2015
Definately will be my favourite hotel
location, new, marvellous
It was very exciting
Reviewed June 29, 2015

Saini from Malaysia
Business travelers
Superior
Stayed 3 nights in June 2015
My choice Hotel
Location, cleaness and confortable
Enjoyable and excellent
Reviewed June 28, 2015

Ching from Malaysia
Couples
Promenade Deluxe Suite
Stayed 2 nights in May 2015
Short Stay at KK Promenade Hotel
Central location, spacious room and club floor facilities including pre-dinner cocktails
Generally, the stay was comfortable except the hotel lobby is very crowded and noisy and no free car park for hotel guests.
Reviewed June 24, 2015

Nicholas from Malaysia
Solo travelers
Deluxe
Stayed 3 nights in June 2015
Disappointed
1. None
1. Request for extra hour check out not agreed by manager 2. Toiletries in bathroom extremely limited. 3. Room newly renovated but carpet already looking dirty 4. Parking by guests not complimentary 5. Entrance to hotel by car is hard to find
Reviewed June 24, 2015


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