Verified traveler reviews

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Very good



based on 2510 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 8.3
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 7.4
  • Food and dining 7.3
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Francis from Malaysia
Business traveler
Deluxe
Stayed 1 night in June 2015
New look Hotel
Nice renovation, near to riverside , opposite the new shopping mall
The hotel now is upgrading the room. Quite impress with the room & breakfast variety.
Reviewed June 23, 2015

YEE from Malaysia
Family with young children
Deluxe
Stayed 3 nights in June 2015
Unfair parking scheme for the hotel guest
Good location, newly renovated
It was unfair for the hotel guest to pay everytime we park in and out. The hotel is under renovation now, not much facilities we can use, so we go out in the morning, come back in the noon time for children to take nap, so we pay the first time. We go out again in the evening to look for dinner, then we got to pay again. Sometimes we park in and out more than 3times a day, so we got to pay RM3 per entry, if we forgot to get the stamp from the management, then it will be calculated by hours. We are the hotel guest, but we do not enjoy the free parking, I guess this is unfair.
Reviewed June 23, 2015

Lien from Malaysia
Business traveler
Deluxe
Stayed 2 nights in June 2015
Business Trip
Location, Cleaniness, Service
Location is good, room is clean and overall service is good
Reviewed June 22, 2015

Ling from Malaysia
Business traveler
Deluxe
Stayed 2 nights in June 2015
Bad experience in checking in.
Strategic place. New refurbished.
Had the worst experience in checking in. Only managed to check in at almost 4pm.!
Reviewed June 22, 2015

Srinivas from India
Business traveler
Promenade Deluxe Suite
Stayed 1 night in June 2015
Good Location and luxurious hotel for the price
Access to the Shopping mall, Indian Restaurant(Kohinoor) and luxurious amenities
I had a comfortable stay at the Hotel and It is a good stay for the price paid.
Reviewed June 20, 2015

Hisham from Malaysia
Business traveler
Superior
Stayed 1 night in May 2015
The usual expected service
The usual expected service
First of 3 visits within a month
Reviewed June 19, 2015

Kok from Malaysia
Family with young children
Junior Suite
Stayed 3 nights in June 2015
Enjoy
Breakfast, location, newly renovate
Stay at Jr Suite for 3 night. Newly renovate room and nice view. But the bed not so comfortable because too old I think, and the room is bit too compact. Variety breakfast. Near to few shopping center and famous restaurant.
Reviewed June 18, 2015

ALAN from Malaysia
Family with young children
Deluxe
Stayed 1 night in June 2015
good
lobby, pool
good.
Reviewed June 15, 2015

KHAIRUL from Malaysia
Business traveler
Deluxe
Stayed 1 night in May 2015
Near to attractions in KK
Location, Food Area, Malls
The stay was okay. Will come back.
Reviewed June 15, 2015

Tan from Malaysia
Couple
Deluxe
Stayed 1 night in June 2015
overall acceptable
Clean, taste food,good location
Overall acceptable
Reviewed June 14, 2015


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