Recent customer comments

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Very good



based on 2506 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 8.3
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 7.4
  • Food and dining 7.3
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T from Malaysia
Business travelers
Superior
Stayed one night in September 2016
good
FnB weak
Reviewed September 22, 2016

NAGAN from Malaysia
Business travelers
Superior Club Room
Stayed 2 nights in April 2016
Satisfactory
Clean room
Reviewed September 22, 2016

Hujjathul from Malaysia
Business travelers
Deluxe
Stayed one night in October 2015
Not bad
Location is champion
Reviewed September 22, 2016

Ramarao from India
Business travelers
Superior
Stayed one night in September 2016
Good
Quite good hotel
Reviewed September 22, 2016

David from Malaysia
Business travelers
Superior Club Room
Stayed 2 nights in September 2016
Good Stay
I left my wedding ring in the toilet and the good staff kept it safely for me. I respect their honesty and this shows hotel practices good culture. Location is very good too.
Reviewed September 21, 2016

Wan from Malaysia
Business travelers
Deluxe Double or Twin Room
Stayed one night in August 2016
Good location
Value for money, staff very friendly.
Reviewed September 21, 2016

MOHAMMAD from Malaysia
Business travelers
Superior Double or Twin Room
Stayed 2 nights in April 2016
suitable
good
Reviewed September 21, 2016

Kong from Malaysia
Couples
Deluxe
Stayed 3 nights in September 2016
Disappointing
Funny car parking system. Robotic, stiff minded staff.
Reviewed September 20, 2016

Zaharudin from Malaysia
Business travelers
Superior
Stayed one night in September 2016
Ok
The guest should not pay for parking. Only Promenade hotel in Kota Kinabalu ask you to pay. Never happen at other hotel. Should do something about it.😊
Reviewed September 20, 2016

dimper from Malaysia
Couples
Junior Suite
Stayed one night in September 2016
Check in time bad
The reception requested us to wait for 45 mins for the room to get ready, we waited until 3pm to get our room done. YET, upon check in they told us the room toilet having problem we have to change to smoking room! Bad service not worth the money we pay..
Reviewed September 19, 2016


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