Excellent 8.6
Based on 2083 reviews

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based on 2083 reviews
  • Cleanliness 9.0
  • Facilities 9.1
  • Location 8.6
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 8.3
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Jaynie from Malaysia
Tanjung Executive Suite
Stayed 3 nights in June 2015
Good For Holiday
The Best thing for this hotel is it have its own beach, good service and hotel is clean
Location is good, about 10 minute drive to town and close to airport. The hotel landscape is very nice, a lot of hotel activity that we can join. Especially during Sunset Time. It was so wonderful. Apart from it the restaurant serve various of delicious food, even breakfast also unforgetable.
Reviewed December 12, 2015

Si from Malaysia
Family with young children
Sea View
Stayed 2 nights in November 2015
Fun stay-vacation
Spacious, clean and fun
The stay is great and it build that suited with young children where the kids are having so much fun specially the pool area for kids. Choice of food is abandon with few restaurants. The beach is private and beautiful sunset. Great experience.
Reviewed December 08, 2015

Nadiah from Brunei Darussalam
Solo traveler
Sea View
Stayed 2 nights in December 2015
Great experience but rooms are far from Lobby
1) The seaview from my room is amazing. I could wake up in the morning and see outside.
Reviewed December 08, 2015

Harris from United States
Sea View
Stayed 2 nights in November 2015
Shangri-La Tanjung Aru Experience
1. Sunset
Reviewed December 06, 2015

Pengbo from China
Sea View
Stayed 3 nights in November 2015
a nice and comfortable hotel but too expensive
environment, helpful staff, classes in the gym.
the service and the food is very good, but it locates a little bit far away from the city. The sunset is really amazing. Tanjung sea view room is better than Kinabalu sea view room. everything is ok, but it is not worth the
Reviewed November 30, 2015

NIZAM from Malaysia
Family with young children
Twin Sea View
Stayed 2 nights in November 2015
Nice view & confortable
Food & views
Memorable and enjoy
Reviewed November 29, 2015

PEI from Malaysia
Family with young children
Stayed 1 night in November 2015
Great holiday!
Nice pool, great view, good rooms
It was good! Definitely will be back. Thanks!
Reviewed November 18, 2015

Chwee from Malaysia
Business traveler
Twin Sea View
Stayed 1 night in October 2015
Overpriced hotel with aged rooms
Beach front, Views and landscape
Please note that the criticism is based on the status and pricing of the hotel and what I would expect from it. Hotel: The hotel is practically next to the airport (but not affected by flyby noises). The location is secluded from the public and yet close enough to the city via a short drive. Facilities: It has great landscaping with a choice of swimming in pools or an enclosed private beach. The Sunset Bar is a wonderful location to soak in the sunset before dinner. The lobby bar is a great place to chill with friendly service staff. Service: Staff is very friendly but probably seen a little too many well heeled travellers to go the extra mile. Meals: The buffet breakfast offers a wonderful spread with good quality food, pity about the taste. The tea and coffee is excellent. The ventilation needed a little work as I finished my breakfast smelling like the restaurant. Room: The rooms are old, and the age shows on the furniture. Although the room comes with full amenities. Unfortunately, by comparison to my previous stays in Shangri-Las, this one is way below par. This is my biggest complaint for the hotel, as they obviously need to refurbish the rooms to deliver value to the guests.
Reviewed November 14, 2015

Erik from Malaysia
Solo traveler
Twin Sea View
Stayed 1 night in October 2015
Great stay!
views, pool, staff
all is well!!
Reviewed November 12, 2015

JOSHUANIKA from Brunei Darussalam
Family with older children
Club Sea View
Stayed 2 nights in November 2015
Relaxing family stay
Ambience, facilities and service.
Very relaxing and fantastic amenities. Great gym and pool. Lots of added value with free activities, free wifi and the complimentary evening light snacks and refreshments at the Kinabalu Lounge. The breakfast buffet selection could be improved though.
Reviewed November 12, 2015


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