Very good 7.5
Based on 11707 reviews

Recent customer comments

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Very good



based on 11707 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 8.6
  • Room comfort and quality 7.3
  • Service 7.3
  • Value for money 7.2
  • Food and dining 7.0
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Rosemary from Malaysia
Business travelers
Superior
Stayed 1 night in June 2014
Excellent, I am a return guest
Centrally located, easy access to MRT and convenient to shopping mall
Superb, front office staff are very attentive, courteous and efficient in checking in and out. I have no major issues with your hotel.
Reviewed June 24, 2014

Saowanee from Thailand
Solo travelers
Superior
Stayed 1 night in June 2014
Close to shopping center. Easy to spend my money
Near shopping centerFast check out
Reviewed June 23, 2014

Paul from Singapore
Business travelers
Superior
Stayed 2 nights in June 2014
Poor comfort.
None, forget this hotel at all.
15" TV, no shampoo, no shower gel provided. The foot is nearly touching other side of the room, just like sleeping in a bird cage. Door lock is loose, key card sensor usually need to read 5 times before unlock the door. Free WiFi can never log in - serious bottleneck, no network cable provided. Worst hotel stay in this planet world.
Reviewed June 23, 2014

Vincent from Singapore
Couples
Superior
Stayed 1 night in June 2014
mediocre but fair value. shopping at mid valley
wifi, convenience, shopping
ok hotel.
Reviewed June 23, 2014

SHIN from Malaysia
Business travelers
Superior
Stayed 4 nights in June 2014
Clean, comfort & easy access to shopping mall
Clean, comfort & easy access to shopping mall
My loyal stay hotel for both business trip & family trips. As it easy to access to public transport & variety restaurants you can found in the shopping mall which only 5 minutes walk.
Reviewed June 23, 2014

Sharon from Malaysia
Business travelers
Superior
Stayed 1 night in June 2014
Good
Clean, convenient. good location
Reviewed June 23, 2014

Francis from Singapore
Business travelers
Superior
Stayed 2 nights in June 2014
mid valley is always a great choice for bus
location, comfort & $$$!!!
Cititel mid valley is always a great choice for business while families & friends would also enjoy the great & strategic location yet a superb shopping experience with high at the gardens, where mid & versatile at the central, north & south court. with the new parking systems which is much more user friendly to the hotel guess & business partners are highly recommended. more of this type of user friendly facilities will be highly recommended & appreciated!
Reviewed June 23, 2014

Dawn from Singapore
Groups
Deluxe
Stayed 2 nights in September 2013
great staying at this hotel with my friends
location, comfort of stay, customer service
Stayed at Cititel Mid Valley Hotel with my friends and we find the hotel of good customer service and good location. Next to mid valley shopping mall where there are lots of shops and eatery to go. Hotel interior looks presentable if you are not a choosy person.
Reviewed June 23, 2014

Sek from Malaysia
Business travelers
Superior
Stayed 2 nights in June 2014
Receptionist name emma is unfriendly. no manner
Close too shopping mall. Dinning n clean
Just good for shopping, dinning and easy transportation.
Reviewed June 22, 2014

Wee from Singapore
Families with older children
Superior
Stayed 1 night in June 2014
Centrally located. Disappointing wifi access.
Centrally located, very near shopping mall and restaurants
Generally fine. However, very disappointed with hotels wifi access. There is no access from rooms at all. Hence, may not fit as a office hotel.
Reviewed June 22, 2014


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