Recent customer comments

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Very good



based on 3973 reviews
  • Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room comfort and quality 6.9
  • Service 6.9
  • Value for money 6.9
  • Food and dining 5.6
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chong from Malaysia
Families with young children
Executive Suite
Stayed 2 nights in April 2016
Good location in center of KL
Just walk down and you are in heart of KL shopping! Room just okay but the location was fantastic
Reviewed May 16, 2016

CHU from Malaysia
Groups
2 Bedroom Deluxe Suite
Stayed one night in May 2016
Okay but toilet no water
Okay but toilet no water
Reviewed May 15, 2016

CHU from Malaysia
Groups
Executive Suite
Stayed one night in May 2016
Okay
Okay but toilet no water
Reviewed May 15, 2016

Houd from Oman
Couples
Superior Double Room
Stayed one night in May 2016
None
No comment
Reviewed May 15, 2016

dhila from Indonesia
Groups
Superior Room
Stayed one night in May 2016
Scary hotel
smelly and old kind of hotel
Reviewed May 14, 2016

Ak from Brunei Darussalam
Families with young children
Superior Double Room
Stayed 3 nights in May 2016
Not a 4 stars hotel
The hotel is not suitable for babies, water heater is very hot, room with no carpet which is dangerous for babies to crawl and the lift is terrible. Not really happy with the stay and definitely not going to stay at this hotel again, sorry
Reviewed May 13, 2016

try from Indonesia
Groups
2 Bedroom Deluxe Suite
Stayed 2 nights in May 2016
something need to be repaired
the lift is that something to be need repair and i think taht must renovate the hotel
Reviewed May 12, 2016

Li from Malaysia
Groups
2 Bedroom Deluxe Suite
Stayed one night in May 2016
Not coming back again.
The building is old and run down. The pipe water I use to brush my teeth smells of rust and metal. The place felt like I time travelled back to the early 90s. For that price, I rather stay elsewhere. Only plus point is it's next to Pavillion and Lot 10.
Reviewed May 12, 2016

Pauline from Malaysia
Business travelers
Superior Room
Stayed one night in May 2016
Corridor like office building
Good location but the way to go up the lobby/room are quite tricky.
Reviewed May 12, 2016

TECK from Malaysia
Business travelers
Superior Room
Stayed one night in May 2016
good location
Comfortable
Reviewed May 10, 2016


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