Recent customer comments

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Very good



based on 3973 reviews
  • Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.9
  • Food/Dining 5.6
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Angeline from Malaysia
Families with young children
Stayed 2 nights in November 2013
Overall ok.
Good location. Shopping area and nice rest. around.
fair
Reviewed March 01, 2015
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Saw from Malaysia
Groups
Executive Suite
Stayed one night in February 2015
the stay is worth of value
location
good
Reviewed February 27, 2015
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shin from Malaysia
Families with young children
Executive Suite
Stayed one night in February 2015
good location, clean & staff helpful
big, clean room
Everything nice, but carpark only entitled cash rebate RM10.00 maximum and they are no good direction to hotel
Reviewed February 27, 2015
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Mahbub from Bangladesh
Families with older children
2 Bedroom Junior Suite
Stayed 2 nights in February 2015
Unclean surrounding
Location. Availability of food. Room size were big.
I was shocked to see the unclean environment. Starting from the parking lift to the reception and room, the place was dirty. Room was big. Inside the apartment was okay but not 4 star at all. Maybe 2.5star.
Reviewed February 27, 2015
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ai from Malaysia
Couples
Superior Room
Stayed one night in February 2015
very lousy hotel
location as opposite pavillipn mall
We stay at the studion unit . The room very very lousy and dirty . the basin is stuck . we request for better room. Is was just good for location. But trust was value of money for 2 or 3 bedroom suite . but not sure about the room condition .
Reviewed February 26, 2015
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JESS from Malaysia
Families with young children
2 Bedroom Deluxe Suite
Stayed 3 nights in February 2015
good
location
Reviewed February 26, 2015
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Jeffery from Brunei Darussalam
Families with older children
Superior Room
Stayed 4 nights in February 2015
Good loaction & area
Shops are just below the hotel which make it convenient
My only suggestion is that the lift required service & lightings outside the lift area shall be brighten up for security reasons!
Reviewed February 25, 2015
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YONG from Malaysia
Couples
Superior Room
Stayed one night in February 2015
felling scary
Cleanliness, Location, Spacious
Reviewed February 25, 2015
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Sharin from Singapore
Families with older children
2 Bedroom Deluxe Suite
Stayed 2 nights in February 2015
Farenheit - 'not cleaned' service apartment?
location, location, location
The lifts from 5th story - no aircon. The lifts from outside to 5th story , need servicing, close too fast...very dangerous. The reception staffs very friendly and helpful. One security officer - female, very rude, playing with mobile phone often instead, of doing her duties. The rooms are OK. Not all, but a few towels have unpleasant smell. The water heater in the hall toilet emits loud noise when is switched on. No mirrors in the rooms (not every rooms though ) Last but not least, strange things happened to one of my relative in another apartment, which suggest the apartment is not 'cleaned'.
Reviewed February 25, 2015
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NG from Malaysia
Couples
Stayed one night in October 2014
SHOPPING
SHOPPING FOOD BEER
Reviewed February 25, 2015
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