Recent customer comments

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Very good



based on 3972 reviews
  • Cleanliness 6.7
  • Facilities 5.7
  • Location 9.0
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.9
  • Food/Dining 5.6
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Wilbright from Malaysia
Groups
Stayed 2 nights in January 2014
Good but not Great
Location,Location & Location
Nothing great about it. Just ordinary and comfortable to stay for a family who wanted a suite to stay in. Ordinary pool and the lobby is small.
Reviewed October 21, 2014
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NAZIRA from Singapore
Groups
Stayed one night in October 2014
On the Average
Location
Took the 3 bedroom apartment - 1 master bedroom with toilet & 2 common rooms with connecting toilet. Not too bad. 1. If you're driving , there's no complimentary parking for hotel guests. They only gave you max of RM10 per car upon checkout. Balance , you've to topup youself. 2. There's complimentary inroom wifi but only 2 users can login at one time. 3. Upon checkin , we were ushered by one of the staff whom i suppose to be the bellboy to our room. Everyone of us had our own bags. But the bellboy did not render any help. Not even bringing the trolley with him. This first impression lasts. 4. There's 24hrs eatery just next to the hotel. Might want to try if you're bored in the wee hours.
Reviewed October 21, 2014
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Peak from Malaysia
Families with older children
Stayed one night in October 2014
GOOD LOCATION
LOCATION IS GOOD, ROOM ARE TIDY, BUT LOW MAINTAIN OF THE BUILDING
Room is clean. the whole building looks old, like no maintain on the lift.
Reviewed October 20, 2014
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IRENE from Singapore
Groups
Stayed one night in October 2014
wifi only allow 3 user
location
Disappointment with the wifi, only allow 3 user even though we book a 3 bedroom room with extra bed. Everything in the toilet broke down.
Reviewed October 20, 2014
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Cher from Malaysia
Business travelers
Superior Room
Stayed 2 nights in August 2011
For Bukit Bintang favourites
Proximity to bkt bintang
Weird set up of the room
Reviewed October 19, 2014
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Kamisah from Malaysia
Families with young children
Stayed one night in September 2014
Great
Good great awesome
Qwesome location
Reviewed October 18, 2014
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MOHD from Brunei Darussalam
Families with young children
Stayed 5 nights in October 2014
Good value
For the location its value for money
Reviewed October 17, 2014
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pei from Malaysia
Solo travelers
Stayed 2 nights in October 2014
Good services
1.good location 2. Easy to get taxi. 3. Friendly staffs. 4. With 24 hour safety security
Feel nice with the friendly staffs, 24 hour security. Very convenient to go shopping. Walking distance to Pavillion, Sg wang, Times Square. Easy to get taxi if wanna go out. Hotel room's cleanliness is good, furniture in good condition.
Reviewed October 15, 2014
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CHUO from Malaysia
Groups
Stayed one night in September 2014
not convenient
none
so so
Reviewed October 15, 2014
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Yuliana from Indonesia
Families with young children
Stayed 3 nights in October 2014
OLD
Location
The room quite big but the bed linen was dirty and the towel also dirty. Many ants on table, the lift only 1 that can be used from concierges that really trouble. Very old building, access to the room so hard since the lift only 1 that work and they only give you 1 key card to enter the room and they didn't allowed you to asked another card.
Reviewed October 13, 2014
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