Excellent 8.3
Based on 4062 reviews

Verified traveler reviews

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based on 4062 reviews
  • Cleanliness 8.2
  • Facilities 7.8
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.8
  • Food and dining 7.8
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Suphattra from Thailand
Stayed one night in April 2013
Comfortable rooms and convenient
Comfortable rooms, convenient and good service
The hotel is located in the city center. There are many shopping malls such pavillion, lotte, Sungeiwang The hotel offers a restaurant but i did not try. In my room there is acomfortable bed, large bathroom. Don't want to go out to any place. it's better to stay in hotel. View from bedroom beautiful.
Reviewed January 24, 2014

JEE from Malaysia
Families with older children
Stayed one night in January 2014
Comfortable stay
Convenience, comfortable, clean
Reviewed January 24, 2014

Li from Malaysia
Stayed one night in January 2014
Great location in City Centre
Ideal Location, Shopping, Great Service
We liked the location of the hotel which is in the middle of the shopping district. Short walk to the train station as well. The bed is comfortable.
Reviewed January 24, 2014

adrian from Malaysia
Families with young children
Stayed one night in January 2014
near to shopping area, near convenience stores and restaurant
ok, except for the construction sound during the day and my room is facing construction as well.
Reviewed January 22, 2014

Matthew from Australia
Stayed one night in January 2014
Overnight trip to KL
Outstanding breakfast
Nice hotel easy fast check in and out, absolutely outstanding breakfast for every taste. One thing I will say is, the hallways smelled damp it wasn't very pleasant
Reviewed January 22, 2014

Mulia from Indonesia
Stayed one night in January 2014
Very outdated room with poor breakfast..
Location is great, friendly staff with good service
Rooms needs renovation, very old and outdated, even some of the power sockets not working. Bathroom also in poor condition, the toilet needed more than several pumps to flush "things" down. Poor breakfast buffet variety, also found that some menu name tag were wrongly fixed, and that were in the meat area!! Otherwise a good stay owing to the great location and friendly staff. A big let down bearing in mind the reputation of the hotel, frankly would have chosen to stay in other hotel in the area, definitely a "no no" in value of money.
Reviewed January 21, 2014

SIN from Singapore
Stayed 4 nights in January 2014
Few unpleasantries
Location Location Location
Reviewed January 21, 2014

Cathy from Australia
Stayed one night in December 2013
In the heart of the city.
Close to shopping and Twin Towers. Able to watch some fireworks on New Year's Eve.
My husband got food poisoning from eating the hotel food:( spent all night in the toilet.
Reviewed January 21, 2014

JESSIE from Singapore
Club Plus Room
Stayed one night in January 2014
Big spacious comfortable room, luxury bathroom
Near to shopping areas, Spacious and clean room
Enjoyable and would definitely stay again when i return to KL.
Reviewed January 20, 2014

DENISE from Malaysia
Business travelers
Stayed 2 nights in January 2014
Confortable room, easy to get public transport
restaurant within walking distance, helpful staff and newly renovated hotel
Reviewed January 17, 2014


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