Excellent 8.3
Based on 4064 reviews

Verified traveler reviews

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based on 4064 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.8
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Hartono from Indonesia
Families with older children
Stayed one night in November 2013
good location, easy to locate
lots of shopping centre nearby, good lobby, clean
Rooms are old, unhelpful staff, poor breakfast. Located in best location of the city
Reviewed November 16, 2013

Wong from Singapore
Solo travelers
Stayed 2 nights in November 2013
clean, good service and quite
great, enjoy it very much accept they need to improve the internet speed and service
Reviewed November 15, 2013

Feng from China
Business travelers
Stayed one night in October 2013
luxury hotel, great breakfast n location.
comfort room, nice service, great location.
the stay was pleasant! the hotel service is nice. room is great! everything is just nice. but, maybe a little bit expensive on the price. anyway, if join as member, i think the price is more ok.. anyhow, great hotel!
Reviewed November 15, 2013

Gregory from Australia
Stayed 2 nights in November 2013
Middle of the city. Fantastic Rooms. Excellent Staff.
Stress Free Experience for an English Speaking traveller.
Reviewed November 15, 2013

Mohammad from United Arab Emirates
Families with young children
Stayed 4 nights in July 2013
excellent stay, my family was very happy and i am doing to visit this hotal again, staff are worderfull with excellent services,
Reviewed November 14, 2013

Sirisuda from Thailand
Business travelers
Stayed one night in November 2013
Large and clean room but old design
location, room, service
Reviewed November 14, 2013

Juraidah from
Families with young children
Stayed one night in November 2013
Very close to Pavillion
Attentive friendly staffs, within Bukit Bintang itself and great amneties
The staffs here are superb! We travelled with a 6 month old baby and the fact that we provide the baby cot FOC without us asking for it, is great. Located just beside Pavillion, so if you do not feel like having their breakfast buffet, can always pop by Pavillion to have other selection of hearty breakfast. There is still room for improvement though... they should spruce up their furniture. Kinda look outdated ..... cleaniness on the other hand is no issue. You get very fast room service as well. Another plus point! FREE wi-fi in the hotel - very impt for tech savvy or anyone for that matters :)
Reviewed November 13, 2013

Dewi from Indonesia
Families with young children
Stayed one night in June 2013
Great location
Location, huge room, and great staffs
Reviewed November 13, 2013

Mark from United Kingdom
Stayed 3 nights in October 2013
excellent as usual....our fifth stay
central location and friendly staff...
Reviewed November 13, 2013

Steven from United Kingdom
Stayed 3 nights in November 2013
great location
location, staff and service
Reviewed November 12, 2013


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