Excellent 8.3
Based on 4068 reviews

Recent customer comments

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Excellent



based on 4068 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.8
  • Food and dining 7.8
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ZULKEFLI from Singapore
Families with young children
Deluxe
Stayed 2 nights in September 2015
Experience staying at Grand Millenium Hotel
Location, staff performance and room condition
Very good
Reviewed September 14, 2015

nurul from Malaysia
Families with young children
Deluxe
Stayed 1 night in September 2015
best
expensive, best, not-affordable
best
Reviewed September 14, 2015

fahad from Qatar
Business travelers
Stayed 2 nights in October 2014
Fantastic location but
location, location,location
Hotel is situated in a great location at Bukit Bintang right beside Pavillion, and across Starhill Gallery and Farenheit. Excellent for shopping.
Reviewed September 13, 2015

Abigail from United Kingdom
Solo travelers
Deluxe
Stayed 2 nights in September 2015
Fantastic stay
Staff, pool, gym
Fantastic
Reviewed September 11, 2015

Lex from Australia
Couples
Deluxe
Stayed 3 nights in September 2015
Overrated & under maintained
location but that is about it
We booked a Club Room Plus for 3 nights. The first night they put us in a derelict suite that smelled, had a dysfunctional toilet, had stains everywhere, the carpet was lifting in spots and it had one unusable bathroom sink. It was appalling & shouldn't have been rented out. After complaining they moved us to a renovated room on the same floor the next day. It was newer but the air conditioning leaked & ended up soaking the carpet. The Club lounge is nothing special. Those guests used to Bangkok standards will be disappointed. Although a big space it lacks an inviting atmosphere & the food choice is limited. Coffee is dreadful. This hotel needs to do proper maintenance not just gloss over the cracks. Very disappointing. Never again.
Reviewed September 10, 2015

Samuel from Malaysia
Business travelers
Deluxe
Stayed 2 nights in August 2015
Ok
Ok
Ok
Reviewed September 10, 2015

Cheng from Malaysia
Families with older children
Deluxe
Stayed 1 night in September 2015
clean strategic location
cleanliness ,location,brightness
Reviewed September 08, 2015

shindy from Indonesia
Business travelers
Deluxe
Stayed 1 night in July 2015
Pleasant stayed
great location, comfortable and clean room, friendly staff
it was a pleasant stayed at grand millenium.. Ac was cold, bathroom was clean, bed was very comfortable, super fabulous location which was in bukit bintang, and friendly staff..
Reviewed September 08, 2015

Ismail from Maldives
Business travelers
Deluxe
Stayed 6 nights in August 2015
Ideal for short stay in KL
location, value for money and ambience at the hotel
Good experience
Reviewed September 07, 2015

Pinmanee from Thailand
Business travelers
Deluxe
Stayed 1 night in August 2015
Good Location
Good Location, Nice room view,good amentities
It's very convenience and just a few steps to Pavillion. The thing I still not much happy is the toilet, not really clean and also the bahttub not so clean. The staff at counter not too friendly ( as i feel on the welcome / comparing from Ipoh hotel that I've just departed to stay in KL). Anyway if hotel can improve this i'm sure that will appreciated for all guesses. See you next time i will stay again and lets see ;)
Reviewed August 31, 2015


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