Excellent 8.3
Based on 4068 reviews

Recent customer comments

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Excellent



based on 4068 reviews
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.8
  • Food and dining 7.8
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christina from Malaysia
Groups
Deluxe
Stayed 2 nights in April 2015
clean and comfortable
good location, full equipment and good service
feeling great and comfy
Reviewed May 25, 2015

Vic from Malaysia
Business travelers
Club Room
Stayed 1 night in May 2015
Grand
Service, hospitality and attention
Reviewed May 24, 2015

Philip from Malaysia
Couples
Deluxe
Stayed 3 nights in May 2015
Much worse compared to previous experience
Location locatin location
Not my first time staying here but this latest stay was the worst mainly because of the house keeping... Bed sheet and pillow case were dirty, hair in the drain cover, fridge was dirty, shower cap was put on top of toilet bowl, door lock was spoilt, rubbish was not cleared, spoons were dirty, toilet paper was not refilled, simply the worst house keeping I have ever encountered.
Reviewed May 23, 2015

adel from Kuwait
Couples
Deluxe
Stayed 5 nights in May 2015
Good hotel
Good location and good breakfast with clean rooms
Reviewed May 23, 2015

Darren from Malaysia
Couples
Club Room
Stayed 2 nights in May 2015
Good Location
Clean, Good Service and Good Food
It was good as the location was excellent
Reviewed May 23, 2015

Muhammad from Brunei Darussalam
Couples
Deluxe
Stayed 1 night in May 2015
Perfect place to stay
Perfect Place, Nice Room and Friendly Staff
Reviewed May 21, 2015

Tai from Malaysia
Couples
Deluxe
Stayed 1 night in May 2015
shopping fun
foods and shopping
good and nice location
Reviewed May 21, 2015

Chaeyoung from South Korea
Business travelers
Deluxe
Stayed 1 night in May 2015
Hotel rating
Location s good , very friendly
Room is so old , problem vents
Reviewed May 20, 2015

Saravanan from Malaysia
Groups
Deluxe
Stayed 1 night in May 2015
Good hotel in excellent location
Location, location & location!
It is a nice hotel in an excellent location - heart of Bukit Bintang with plenty of shopping malls within walking distance. However, I think the staff can do better, especially the front desk (not concierge) as they didn't even bother greeting guests during check-in/out.
Reviewed May 19, 2015

Mun from Malaysia
Couples
Deluxe
Stayed 1 night in May 2015
Clean and strategic location
Location, location & location
Reviewed May 19, 2015


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