Verified traveler reviews

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Very good



based on 5988 reviews
  • Cleanliness 7.7
  • Facilities 6.9
  • Location 8.9
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.5
  • Food and dining 6.8
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DEVYANA from Indonesia
Couple
Superior Room
Stayed one night in June 2016
All is good
Good location
Reviewed June 24, 2016

Chia from Malaysia
Business traveler
Superior Room
Stayed 2 nights in May 2016
good
convenient
Reviewed June 24, 2016

Hui from Malaysia
Business traveler
Superior Room
Stayed 2 nights in April 2016
Ok
Requested for a quiet room and they placed me next to a family with very young kids...
Reviewed June 23, 2016

Wong from Malaysia
Group
Capitol Deluxe
Stayed one night in June 2016
good
good
Reviewed June 23, 2016

heriyanto from United States
Family with older children
Superior Twin Room
Stayed one night in June 2016
Satisfied
Floor manager giving us longer check out since we have elderly and our flight night time.
Reviewed June 22, 2016

Chong from Malaysia
Solo traveler
Superior Room
Stayed one night in June 2016
Disappointing
Sending letter to check out actually is quite bad the feeling is like kicking you out
Reviewed June 21, 2016

Tan from Singapore
Family with young children
Superior Room
Stayed 5 nights in June 2016
Great Hotel and friendly staff. Value for money and location.
The staffs are friendly and helpful. And location of hotel is value for the money with young children. But some of the facilities need to updated. Room is clean .
Reviewed June 20, 2016

Marissa from Philippines
Solo traveler
Capitol Deluxe
Stayed 4 nights in June 2016
Satisfactory Hotel
This is a no good hotel. Nothing much to tell really. Staff ok but, not all can speak or understand English. Room service is bit pricey, but that's fine if one wants to dine in the privacy of his/her room. Problem is, delivery takes time and when delivered, food is cold. Housekeeping keeps banging the door at 9:00 am and so with the guy who keeps going to the room to check the mini bar. Very annoying. Never experienced such in any hotels I happened to have stayed. Wifi is super slow. It's just terrible. The only positive thing about this hotel is the location.
Reviewed June 19, 2016

Mohamed from Brunei Darussalam
Family with young children
Superior Room
Stayed 4 nights in April 2016
At the heart of Bukit Bintang
Good place to stay for shoppers as it is next to Sungei Wang Plaza and Low Yatt Plaza. Very friendly staff and fast service. Would stay there again.
Reviewed June 19, 2016

DENNIS from Philippines
Family with older children
Capitol Deluxe
Stayed 5 nights in June 2016
Good location
Good location! Room is nice and spacious!
Reviewed June 18, 2016


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