Excellent 8.1
Based on 4844 reviews

Verified traveler reviews

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based on 4844 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.7
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Herdy from Indonesia
Stayed 2 nights in March 2013
Wifi hotel, with no wifi??
breakfast, big room, centered location
Reviewed March 29, 2013

idris from Malaysia
Business traveler
Stayed 2 nights in March 2013
had a good time
hospitality, well kept & comfortable
very privacy, business oriented hotel, great meals and nice location and strongly recommend to the business travelers
Reviewed March 28, 2013

Nick from Australia
Stayed 6 nights in February 2013
Excellent hotel close to everything
Helpful staff and cleanliness of hotel
Reviewed March 27, 2013

Kawaii from Hong Kong
Business traveler
Stayed 3 nights in March 2013
Located at city centre, easy to access
Easy to access
Reviewed March 26, 2013

Pritika from Australia
Stayed 4 nights in March 2013
Excellent Hotel, friendly staff
It was conveniently located to the shopping centre, staff were very attentive and friendly and the room was spa spacious and very clean
Reviewed March 26, 2013

Wei from Malaysia
Business traveler
Stayed one night in March 2013
It was comfortable enough.
Cleanliness, Friendliness and Comfort
Reviewed March 26, 2013

Chee from Malaysia
Business traveler
Stayed one night in March 2013
Is suitable for business travellers.
Hospitality of the staff make you feel warm welcome especially Shida, the lady at the restaurant Kampung Sari
Everything is ok except the house keeping did not clean up the room when I extended my stay for one more night !
Reviewed March 25, 2013

Ismail from Turkey
Solo traveler
Stayed 2 nights in March 2013
it was very comforattble in the room
big rooms;nice decoration;good bathroom
The istana hotel is centrally located, close to the city center..and shopping area of the city..it is also close to the monorail station by which you can reach many places ik KUL..The rooms are large and bathroom facilities are convinient.There is a big lobby in which you can sit in comfort and also listen to the live music sometimes in the evening.
Reviewed March 25, 2013

Hasan from Singapore
Business traveler
Stayed 2 nights in January 2013
Very pleasant. Five stars !
GYM! Good service and location.
It was really pleasant with the best gym ever. However, the do not have a rotating buffet spread. It was the same for 3 mornings and I got pretty tired of it. Other than that, they offer very good service in nearly all other aspects.
Reviewed March 25, 2013

XAVIER from Australia
Stayed 2 nights in February 2013
Friendly staff
friendly staff, location and clean
disappointed with the performing band. Led to believe that there was a performance, however they were unprofessional in that they allowed children and probably regular patrons to "perform" when there are other customers who would have preferred to listen to the band rather than wasting their time listening to amateurs and paying top dollars for their drinks.
Reviewed March 24, 2013


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