Excellent 8.3
Based on 4841 reviews

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Excellent



based on 4841 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.0
  • Room comfort and quality 8.4
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.8
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Choon from Singapore
Business travelers
Superior
Stayed 1 night in September 2016
Repeated Visitor
It is nice for the counter staff to remember me after so many years. Enjoy the no frill about this hotel. Everything seems to work nicely and staff are well trained and friendly. Location is fantastic with Link Bridge to KLCC and Pavilion Mall. Will definitely stay in this hotel everytime I visit KL
Reviewed September 21, 2016

Rachell from Singapore
Couples
Deluxe King Or Twin
Stayed 1 night in September 2016
Good choice! :)
Cons: Aircon thats all :)
Reviewed September 20, 2016

Robert from United States
Solo travelers
Club Deluxe King or Twin
Stayed 2 nights in September 2016
Well worth the up grade
I up graded to the club king for the little bit extra, well worth it, more than pays for it. Nicer room, free cocktail hour with beer wine spirits and appetizers. Really nice. Less crowded.
Reviewed September 19, 2016

Pg from Brunei Darussalam
Families with young children
Superior Double Room
Stayed 3 nights in September 2016
Good Location
The hotel is very near to klcc which it takes 5-8 mins by walk (from the hotel main entrance, go to the left side of the road and just go straight and turn right until you see the klcc) compare to using pedestrian bridge which it takes about 15-20 mins to klcc and pavillion.
Reviewed September 19, 2016

Jacky from United States
Solo travelers
Deluxe King Or Twin
Stayed 1 night in June 2016
Clean, Great location
The location is excellent, situated just a brief 5 minute walk from Suria KLCC. Room was clean and fresh; only downside was check in took a bit long, but then there were many guests.
Reviewed September 19, 2016

Mohamed from Qatar
Families with young children
Deluxe King Or Twin
Stayed 9 nights in September 2016
........
.........
Reviewed September 18, 2016

Md. from Bangladesh
Families with young children
Deluxe Double or Twin Room
Stayed 3 nights in September 2016
Excellent in terms of Everything
Simply Excellent
Reviewed September 18, 2016

Elson from Malaysia
Solo travelers
Superior
Stayed 3 nights in September 2016
Plenty of room for improvement
Concierge staffs were great. Housekeeping were 3 star standard. Amenities in room were not replenished, towel not replaced. Had to request 3 times in order for a hand towel to be sent to room. One of the days room were not cleaned up until 4pm. Bed sheet and pillowsheet had stain, not sure if they even changed it from the previous guest stay.
Reviewed September 16, 2016

kumara from India
Groups
Deluxe King Or Twin
Stayed 2 nights in September 2016
Hi
The amount I booked was considered to be disappointing due to cleanliness, smaller space, higher premium rate, staffs rude behaviour and refusing to accept the fact . Intruding the room after lodging complaint with Agoda without our knowledge . Didn't have a courtesy to apologies for all the inconvienience . To be precise it spoiled our holiday mood.
Reviewed September 15, 2016

Nur from Singapore
Couples
Deluxe King Or Twin
Stayed 1 night in May 2016
Will always come back to this hotel.
Location is good, sheltered walkway to bukit bintang and KLCC. Will always come back to this hotel when in KL.
Reviewed September 15, 2016


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