Excellent 8.7
Based on 1372 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 1372 reviews
  • Cleanliness 8.9
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.2
Sort by

Lee from Singapore
Family with teens
Deluxe City View
Stayed 1 night in May 2015
Perfect
location, easy to walk around, clean
Good, happy and staff is awesome
Reviewed June 05, 2015

Vincent from Malaysia
Family with young children
Deluxe City View
Stayed 2 nights in May 2015
good location & 5 start service
overall is good & very convenience near by is shopping are also easy for find food.
the staff service very nice & the room is clean
Reviewed June 01, 2015

Angela from Philippines
Couple
Deluxe City View
Stayed 2 nights in May 2015
Excellent hotel
location, staff, personalized service
Upon reaching the hotel, the lobby is so impressive, and a staff escorted us to the check in counter. Checking in was a breeze, and when we got to the room, it's just so beautiful and spacious. Staffs are very welcoming and Mimi always sent us a plate of sweets which is very thoughtful of her. Too bad we weren't able to meet her personally since we are usually outside. Location wise, it is just literally across Pavillion mall and it's in the heart of Bukit Bintang, lots and lots of shops and restaurants around the area. I would love to be back and this will be my number 1 hotel choice when I visit KL again. Highly recommended!
Reviewed May 29, 2015

Ai from Malaysia
Group
Deluxe City View
Stayed 1 night in July 2014
great location
comfortable ,good location for shopping ,clean
it was perfect.comfort bed ,clean room .nearest to all shopping mall.
Reviewed May 20, 2015

Chad from Lebanon
Couple
Stayed 3 nights in September 2012
Amazing
Location
Very interesting
Reviewed May 15, 2015

Ernawati from Indonesia
Family with teens
Deluxe City View
Stayed 1 night in April 2015
Pleasant
Staffs, Room, Location
I love the consistency of service of JW Marriott throughout the globe. Staffs were helpful and friendly. Location is strategic and the room was very comfortable. Nothing to complain about. Will definitely come back again for another pleasant stay.
Reviewed May 11, 2015

Beelee from Malaysia
Couple
Deluxe City View
Stayed 2 nights in February 2015
nice location
nice location
nice location for shopping
Reviewed May 10, 2015

Panitarn from Thailand
Solo traveler
Deluxe City View
Stayed 1 night in May 2015
Good location and great services staffs
Staff performance, Location, Cleanliness
Reviewed May 09, 2015

ALI from Saudi Arabia
Couple
Deluxe City View
Stayed 1 night in May 2015
very nice
very nice
Reviewed May 06, 2015

Suh from Malaysia
Couple
Deluxe City View
Stayed 1 night in April 2015
Perfect location
Location, clean and comfortable room
Excellent
Reviewed May 02, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: