Excellent 8.7
Based on 1371 reviews

Recent customer comments

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Excellent



based on 1371 reviews
  • Cleanliness 8.9
  • Facilities 9.0
  • Location 9.4
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 8.2
  • Food and dining 8.2
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Handy from Indonesia
Families with young children
Deluxe City View
Stayed 2 nights in July 2016
the best and always been my favourite!
JW Marriott has always been my most favourite hotel to stay when visiting Kuala Lumpur, especially in Bukit Bintang area. It has the best location, connected directly to the StarHill Gallery and the big luxurious Pavillion Shopping Mall is just across the street, and monorail station is only a couple of minutes of walking distance. The staffs are very friendly and the services are excellent. It is the best hotel in the area and will always be my first choice in mind when coming to KL.
Reviewed July 18, 2016

riana from Indonesia
Families with young children
Deluxe City View
Stayed 2 nights in December 2014
great customer service and location
SUPER SATISFY with everything about the hotel :)
Reviewed July 10, 2016

Sharon from Malaysia
Couples
Deluxe City View
Stayed one night in May 2016
Short break with my bff
Pure relaxation and the Guest Relation Manager was extremely helpful
Reviewed July 06, 2016

Lim from Malaysia
Business travelers
Deluxe City View
Stayed one night in June 2016
OK
OK
Reviewed July 03, 2016

Ng from Malaysia
Solo travelers
Deluxe City View
Stayed one night in June 2016
Always stay at the JW when I in go to KL
The staffs at the hotel are very very friendly and very helpful. 👍👍
Reviewed July 03, 2016

phang from Indonesia
Families with older children
Deluxe City View
Stayed one night in June 2016
Nice manager
Nice service. Will be back. Nice location.
Reviewed July 01, 2016

SITI from Singapore
Couples
Deluxe City View
Stayed 2 nights in June 2016
The Best Hotel in KL Bukit Bintang so far!
Before we have yet to step in to the hotel, we had been greeted with a warmth smile and politeness from the lobby staff! Me and hubby was really impress by the service that was given. I would like to say this special thank to the front desk Ameer for making the transaction smooth and giving all the details in a perfectly manner.His positive attitude really shows despite handling a customer which is infront of me demanding certain things during my checkout. Good job Ameer! Really recommend JW Marriot to everyone, paying a high price with good service and location.
Reviewed June 28, 2016

Tee from Malaysia
Solo travelers
Junior Suite 1 King City View
Stayed 2 nights in June 2016
Location
Convenience if your main purpose is for shopping, few shopping malls just around the corner.
Reviewed June 23, 2016

CHONG from Malaysia
Business travelers
Deluxe City View
Stayed one night in June 2016
Still the best
Third time visit still good
Reviewed June 18, 2016

Yap from Malaysia
Business travelers
Deluxe City View
Stayed one night in May 2016
good location
nice place
Reviewed June 18, 2016


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