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based on 1605 reviews
  • Cleanliness 6.7
  • Facilities 6.1
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.7
  • Food/Dining 6.4
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Tommy from Malaysia
Couples
Standard Room
Stayed 4 nights in July 2015
Clean & Cool
Clean, friendly staff, cool environment
The room was clean. Very clean. I spilled some water on the bench in the room and I wiped it off with tissue paper. The tissue paper was still white. No visible sign of dust. The room would still be cool though after one day without air conditioning. The response from the staff is fast. I asked for an iron and ironing board. The iron was delivered within 15 minutes. This is a convenient place to stay if you are attending any convention or meeting at MIECC as it is just at the back of the centre. Only issue is that it is hidden behind MIECC (some taxi drivers don't even know where it is). It is far from KL city.
Reviewed July 14, 2015
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Ng from Malaysia
Families with young children
Standard Room
Stayed one night in July 2015
Comfort
good view and good location
Thr room is clean. But the pool need to improve
Reviewed July 14, 2015
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Sook from Malaysia
Couples
Superior
Stayed one night in July 2015
good
Environment
Reviewed July 14, 2015
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Adele from Malaysia
Business travelers
Standard Room
Stayed 3 nights in July 2015
A once nice hotel that is losing its glory
Location
We found our 3 nights stay disappointing for a number of reasons, especially for a hotel that rated itself 4 stars. Firstly, there's probably no doubt that the hotel once used to be nice but due to low maintenance, the furniture in the rooms were getting old and stained. The whole bathroom, from its bathtub to the sink and toilet bowl had yellowish stains that were quite a put off. The doors that were made from wood were already starting to peel off. On the other hand,the latch behind our room were broken and could not be used, we only had the auto-lock to rely on for safety. Housekeeping did not change our towels daily as we were told they did not have enough towels to go around and we got the same reason when we asked for another drinking glass as there was only one in the room. A very lame and poor excuse for such a hotel. However, the location was good for us as we were attending a convention nearby and it was only walking distance to the hall. However, we would definitely would not make a recommendation to stay there, especially for the price they are charging.
Reviewed July 13, 2015
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norhanis from Malaysia
Families with older children
Superior
Stayed one night in July 2015
Good location, peaceful and warm hospitality
Location,service and peaceful
I had a pleasant stay after a long tiring day.The room is big with extra bed and the lake view allow the guest to relax peacefully and connect with nature.The room price is cheap with good and well-kept facilities.The Wellness Hotel surely make the guest feel well.
Reviewed July 09, 2015
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Joyce from Malaysia
Business travelers
Standard Room
Stayed one night in July 2015
Old
Everything feel so old.
Reviewed July 09, 2015
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Saravanan from Malaysia
Business travelers
Standard Room
Stayed one night in July 2015
Unexpected
Location
Unpleasant
Reviewed July 08, 2015
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Ahmad from Malaysia
Families with older children
Standard Room
Stayed one night in December 2014
Not bad
Location, Lake view
Easy access to highway, nice view, close to mines shopping mall.
Reviewed July 08, 2015
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ashmal from Malaysia
Business travelers
Standard Room
Stayed one night in July 2015
best hotel ever in a midle city
1-room condition,food,and hotel view
so far so good
Reviewed July 07, 2015
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Abeer from Palestinian Territory
Families with young children
Deluxe
Stayed 2 nights in April 2015
very relax hotel
clean, near, & have more fun with kids
Reviewed July 06, 2015
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