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Excellent



based on 3542 reviews
  • Cleanliness 8.7
  • Facilities 8.5
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.9
  • Food and dining 8.2
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Wan from Malaysia
Couples
Executive Deluxe With Breakfast
Stayed one night in September 2016
Nice hotel
I enjoyed the staying & the breakfast buffet
Reviewed September 25, 2016
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Mohd from Malaysia
Families with young children
Junior Suite With Breakfast
Stayed 2 nights in September 2016
Great hotel
Great place great location
Reviewed September 25, 2016
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Roselyn from Singapore
Business travelers
Executive Deluxe With Breakfast
Stayed 4 nights in September 2016
Good size double room.
Good size double room, clean.
Reviewed September 24, 2016
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Herwin from Malaysia
Solo travelers
Deluxe With Breakfast
Stayed 3 nights in September 2016
Great location
Nice clean hotel with mall next door.
Reviewed September 23, 2016
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Esther from Malaysia
Families with young children
Family Two-Bedroom Suite
Stayed 4 nights in September 2016
Great location! But not 5*
Relatively more expensive compare to hotels n service apartment downtown. Booked One World Coz is close to my parents. Location and convenience are excellent if u are not doing a lot of sightseeing. Great for shopping and food trip. Downside side quality of staff needs to improve. When I checked in, staff who serves me hardly speak English and later probably someone more senior came to help. The price they what to change me is not inclusive of tax (as indicated in my email confirmation). They have to call Agoda to confirm. But instead of offering us to check in first or take a seat, they just disappeared with my passport and phone for a long time. Until I have to ask for it back and suggest tha I come back after lunch. When I returned after 1 hour, solution is ask me to call Agoda directly .... All sorted eventually but they are not experience at handling complication .. Also, the worst part is the cleaner took my son's tooth fairy money under the pillow ! suggest u lock everything.
Reviewed September 23, 2016
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Rasyidah from Singapore
Business travelers
Deluxe With Breakfast
Stayed one night in September 2016
will return again
very comfortable and the breakfast buffet was very good.
Reviewed September 22, 2016
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Huat from Singapore
Business travelers
Superior With Breakfast
Stayed one night in September 2016
Good hotel and excellent location
If you have to be in PJ this is one of the best hotel
Reviewed September 20, 2016
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FUI from Malaysia
Families with young children
Superior With Breakfast
Stayed one night in September 2016
great stay
only disappointment was the bfast. ordered poached egg n nvr being cook /serve/inform.
Reviewed September 20, 2016
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Keng from Malaysia
Business travelers
Executive Deluxe With Breakfast
Stayed one night in September 2016
nice hotel connected to one utama
Have stayed here before, and nice to see the rooms have been renovated. Size and layout is the same, but flooring walls and bed are new. This makes the room very comfortable. The bathroom is very nice too. The meals in the hotel and in the shopping are great for too. Overall i had a great stay and would recommend others too.
Reviewed September 20, 2016
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Arfan from Canada
Business travelers
Superior With Breakfast
Stayed 4 nights in September 2016
Did not have the room I booked.
Tried up selling for a stupid room. Had to argue to get a free upgrade as the room I booked was not available.
Reviewed September 20, 2016
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