Verified traveler reviews

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Very good



based on 8649 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 8.2
  • Food and dining 7.1
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Zhi from Malaysia
Solo traveler
Superior Suite
Stayed 2 nights in January 2015
Definitely worth coming back
big room, good food, standalone bathtub
Big and comfy room. Good design, kitchen that really provide kitchenette, Tom Yum prawn bisque is my favourite.. good service and friendly staff. Definitely worth the price..
Reviewed May 23, 2015

Jason from Malaysia
Business traveler
Superior Suite
Stayed 2 nights in May 2015
50/50
service, food and rooms
Overall is good but i had a bad first night. The first room i checked into was fill with strong carpet smell, can't sleep well with that strong smell but after they change the room then its turn bad to good. So i would probably go back for my next visit to kuala lumpur
Reviewed May 23, 2015

Philip from Singapore
Business traveler
Premier Deluxe
Stayed one night in May 2015
Maiden stay at Pan Regency nice experience anyhiw
Large room size, location centralized, car park ok, beautiful furniture in room
Setbacks - 1. arrangement of lift to restaurants and carpark is confusing 2. Towels are greyish and yellowish 3. Tap water is yellowish 4. Too near to nearby buidings
Reviewed May 23, 2015

Saravanan from Malaysia
Couple
Superior Suite
Stayed one night in May 2015
Great dining
Luna...room...and facilities...
Great but unhappy with the shower area which is quite dirty...
Reviewed May 21, 2015

Lin from Malaysia
Business traveler
Superior Suite
Stayed one night in May 2015
Nice view , good location
nice view , big room
nice view , nice room
Reviewed May 21, 2015

Erika from Indonesia
Family with young children
Superior Suite
Stayed one night in May 2015
Nice hotel
big room, clean, nice interior
excellent
Reviewed May 20, 2015

mei from Hong Kong
Couple
Superior Suite
Stayed 3 nights in May 2015
Located on a slope
very good customer service
Room card lose function. Bed got stain. Found Hair near hair dryer.
Reviewed May 19, 2015

Jasper from Malaysia
Couple
Superior Suite
Stayed one night in May 2015
good stay
location, price, service
Reviewed May 18, 2015

Edward from Australia
Solo traveler
Superior Suite
Stayed 2 nights in March 2015
Service apartment. Big room, but dated
Big room size. Big bathroom. Has kitchenette.
In the middle of the city. 10 min walk to Bukit Bintang. 10 minute walk to KLCC towers. 10 minute walk to pavilion mall. The room is quite dated and getting old. But the staff are not very helpful. Located at the top of a steep hill, good for young legs. Need to get a taxi if your elderly.
Reviewed May 18, 2015

ZABIDAH from Malaysia
Family with older children
One Bedroom Suite
Stayed one night in May 2015
relax comfortable
spacious, value for money, good location, good hotel staffs
enjoyed our 1 night stay thre. room very spacious value for money. very strategic location to town. good eateries around..
Reviewed May 18, 2015


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