Verified traveler reviews

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Very good



based on 8660 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1
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Bencherif from Algeria
Couple
Superior Suite
Stayed 3 nights in January 2015
Good value for money....
affordable, nice room and good service
Pleasant
Reviewed January 19, 2015

Methawee from Thailand
Business traveler
Superior Suite
Stayed 1 night in January 2015
nice good cute
near shoping
Very fine when i relex can wolk go shoping mall
Reviewed January 18, 2015

Roger from Sweden
Couple
Superior Suite
Stayed 3 nights in January 2015
Great location
location, rooms, service
great place, close to everything, roomservice excellent
Reviewed January 18, 2015

Maria from Philippines
Family with young children
Superior Suite
Stayed 1 night in October 2014
very good
space, good service, great location
We love the location and space of the room. Overall experience very good.
Reviewed January 17, 2015

Debashis from Bangladesh
Family with young children
Superior Suite
Stayed 5 nights in January 2015
Excellent hotel with a reasonable price.
Location, cleanliness and room condition
Very comfortable.
Reviewed January 17, 2015

CHOUN from Malaysia
Couple
Superior Suite
Stayed 2 nights in January 2015
good location
location value business
Reviewed January 16, 2015

Nurzariah from Singapore
Family with young children
Executive Suite
Stayed 1 night in June 2013
Pacific Regency Hotel Suites
Big,spacious room (booked an executive suite)
Staff sent us to a wrong room. Booked an Executive Suite and was given a deluxe normal room facing to construction site. Just stayed for 1 night June 2013. Besides big and spacious room with kitchenette and dining area,this hotel is average. Slow check in. Staffs weren't efficient.
Reviewed January 16, 2015

Mohamad from Singapore
Couple
Superior Suite
Stayed 2 nights in January 2015
Just Bad
food location view
It was so dusty and room service did not replenish the toiletries. Call operators didn't pick up the call for 15 mins each time. No snacks in the fridge like other 5 Stars hotel. Noisy at night due to the air con at roof.
Reviewed January 15, 2015

Randy from Philippines
Family with young children
Stayed 2 nights in December 2014
Superb location, clean sorroundings and floors, et
facilities, friendly and accomodating employees plus reasonable price
Reviewed January 15, 2015

Tan from Indonesia
Family with young children
Superior Suite
Stayed 1 night in December 2014
won't back
comfortable room for deluxe and executive suite room, infront KL tower, 1 tower view of twin tower
we booked non smoking room for 3 rooms for 2 nights, but they give us the smoking room for 1 night then we upgrade 1 room with charges and they move us for 2nd day as we insists to move from smoking room floor and they upgrade 1 room from standard to deluxe for free(same floor). .but the water in this hotel were in yellow color along we stay(we complained but no solution)even you stay not in standard room..don't know why but it really disappointing us especially when we bring kids and we worry about their cleanness. we also expect twin tower view was great but we only see the top and 1 tower only(we already upgrade with charges to twin tower view). absolutely we won't back to this hotel.
Reviewed January 15, 2015


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