Recent customer comments

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Very good



based on 8649 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.2
  • Food/Dining 7.1
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Aarti from Australia
Couple
Superior Suite
Stayed 4 nights in December 2014
Pacific regency
Room size
Good
Reviewed December 19, 2014
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Muhammed from Yemen
Couple
Superior Suite
Stayed one night in December 2014
Really bad service, the worst Ive ever experienced
One of my worst experiences, the bath tub had no hot water, and after calling the front office for several times no one came The food is also not that good Staff are very unfriendly, not even a smile, every one looks upset The halls have this weird funny smell My advice, don't go to this hotel, u will regret it
Reviewed December 19, 2014
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Niraj from Nepal
Business traveler
One Bedroom Suite
Stayed one night in December 2014
Comfortable stay
Locality, friendly staff and atmosphere of the the hotel
Loved the stay - had very good and comfortable stay
Reviewed December 18, 2014
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Daman from Malaysia
Business traveler
Superior Suite
Stayed one night in December 2014
Horrid front desk staffs
The facility (the hall + staff), location
If you get pass the front desk staff, your experience would be good but it's a nightmare trying to even register and get the key to your room. The staffs are not helpful, let alone being nice or accommodating. That alone had ruined our experience at the hotel. Never going through that again.
Reviewed December 18, 2014
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Nur from Malaysia
Solo traveler
Superior Suite
Stayed one night in December 2014
Affordable but great hotel, service, facility
Bathtub, the room, the bed.
everything was awesome except for the water. Water was looked like rusty. Overall was great. The location not too near not too far from klcc. But nerest to kl tower. The pool was the best. Affordable yet awesome.
Reviewed December 18, 2014
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Juffrey from Singapore
Family with older children
Superior Suite
Stayed 2 nights in December 2014
Everything was perfect except food stall quite far
1.Cleanliness. 2. Free Parking. 3. Environment
Good,
Reviewed December 16, 2014
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chlester from Philippines
Couple
Superior Suite
Stayed one night in December 2014
Nice but needs improvement
Pool side dining, room service, big rooms
It was very nice and comfortable. Friendly staff are a plus plus plus. The style and abience is a bit old(not classic old) because they need to cope up and use the technologies that are available today for more customer satisfaction.
Reviewed December 16, 2014
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Izzuddin from Malaysia
Couple
Superior Suite
Stayed one night in December 2014
Short sweet getaway
Location staff and view
I was pleasent and nice. Worth the money
Reviewed December 15, 2014
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Ilya from Malaysia
Couple
Superior Suite
Stayed one night in May 2014
Great
Room
Its value for the money
Reviewed December 15, 2014
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Noor from Malaysia
Family with young children
Superior Suite
Stayed one night in December 2014
very good service
room.place.rate
Reviewed December 15, 2014
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