Recent customer comments

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Very good



based on 8660 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.2
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 8.2
  • Food and dining 7.1
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ZUNA from Canada
Families with older children
Superior Suite
Stayed 3 nights in November 2014
looks nice, but its smelly
location, second sink, view
floor number 21, very smelly corrodors. ac had to be fixed every nite. shower drainage poor. toiletries not replaced by housekeeping. good for only one night. not longer
Reviewed November 24, 2014

ken from Malaysia
Couples
One Bedroom Suite
Stayed 1 night in November 2014
Confortable for Room
Room is bigger enough and clean
Reviewed November 24, 2014

Frederick from Philippines
Business travelers
Superior Suite
Stayed 1 night in November 2014
Highly Recommended
Location, Cleanliness and Staff
The hotel was perfect! Staff were friendly and helpful. Location was at the city center. We will surely come back here.
Reviewed November 24, 2014

Sabina from Philippines
Groups
Superior Suite
Stayed 1 night in September 2014
Petronas trip
Very friendly staff especially the Filipino concierge :) Love the rooms.. spacious with some view of the Petronas
Loved it
Reviewed November 23, 2014

NG from Malaysia
Families with young children
Superior Suite
Stayed 1 night in July 2014
Clean and confort
Just normal
Hotel design and cleanness are good and room is average.
Reviewed November 22, 2014

Noor from Malaysia
Couples
Superior Suite
Stayed 1 night in November 2014
Stay at Pacific Regency
Location, big rooms and privacy
Superb and enjoyable. Had a good relaxing time. Big room and the location made it quite. The bed was a bit of let down since it's too soft for me. Else...very nice and recommendable.
Reviewed November 20, 2014

Ferdy from Indonesia
Business travelers
Superior Suite
Stayed 3 nights in November 2014
need to walk 20 minutes to Bukit Bintang
in front of KL Tower
Reviewed November 20, 2014

TAN from Malaysia
Couples
Superior Suite
Stayed 2 nights in November 2014
Big room, best location and good food at Luna
The Club Luna Bar is awsome, best location, big room
Reviewed November 20, 2014

RODGER from United States
Couples
Stayed 3 nights in November 2014
spacious suite
spacious room, location for tourist attractions, staff was nice
The pictures online were of a newly renovated suite, however we had gotten a suite that hadn't been updated since the early 90's. We asked for a better room facing the towers instead of the constriction, but were given the usual line "we have a full house and don't have that availability ".
Reviewed November 20, 2014

hong from China
Solo travelers
Superior Suite
Stayed 1 night in November 2014
very awesome and in very good location
room, location and service~~~
very good, and hope to live it again~~~
Reviewed November 19, 2014


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