Excellent 8.4
Based on 3102 reviews

Recent customer comments

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Excellent



based on 3102 reviews
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 9.1
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 7.7
  • Food and dining 7.9
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Tong from Malaysia
Business travelers
Deluxe
Stayed 1 night in June 2013
Very good
Comfort, clean & tidy
Reviewed June 26, 2013

Marisa from Indonesia
Couples
Deluxe
Stayed 1 night in May 2013
New, modern hotel
New refurbished. Modern design. Best for airport hotel.
Reviewed June 25, 2013

Goers from United States
Business travelers
Deluxe
Stayed 1 night in June 2013
Nice location for over-night stay.
Nice location, big room and nice staff.
The front desk and porter staff are very nice. The room is very big even the bathroom. Staying there for short period time to catch the early flight is a good option for business travelers.
Reviewed June 25, 2013

Linda from Australia
Families with older children
Deluxe
Stayed 1 night in June 2013
Perfect hotel to transit
Great hotel with friendly staff. Would use this hotel to transit internationally again. Great breakfast
Great hotel with friendly staff. Would use this hotel to transit internationally again
Reviewed June 25, 2013

Woon from Malaysia
Business travelers
Deluxe
Stayed 1 night in June 2013
Location is perfect
Location, excellent staff and very comfortable room
The shuttle service from Level 2 of KL International Airport to the hotel is really welcoming, in addition to the friendly staff from the shuttle driver to the front office receptionist. Though tired, the receptionist checked me in really fast and was really helpful. The room was huge, clean, quiet and very comfortable. Bathroom was huge and amenities in the room was complete. The high bed, sturdy mattress, super comfortable pillow were really inviting and indeed provided comfort to a hard days' outing. Definitely a place to stay when in transit and lives up to its standard. I would just want to comment that it would be much better if there were to be more entertainment channels the hotel subscribes on its TV. Other than that, everything is perfect!
Reviewed June 25, 2013

Lee-Ann from Australia
Couples
Premier – Includes Breakfast and Internet
Stayed 1 night in June 2013
Great for overnight before flight
Attached to airport - good swimming pool area - friendly helpful staff
Second time used this hotel for overnight stay before flying next day.First time in premier club room and enjoyed club benefits. Would stay here again.
Reviewed June 23, 2013

Leong from Malaysia
Families with young children
Deluxe
Stayed 1 night in June 2013
Nice and comfort hotel
near to airport
Reviewed June 20, 2013

Sandra from Australia
Couples
Deluxe
Stayed 1 night in June 2013
Extemely comfortable and welcoming hotel
Wonderful service, comfortable room, interesting Japanese dinner
Extremely pleasant break, and we intend returning in December this year, and January 2014.
Reviewed June 20, 2013

Iris from Australia
Solo travelers
Premier – Includes Breakfast and Internet
Stayed 1 night in June 2013
Very comfortable would definitely recommend t
Lovely room and bathroom.sparkling clean and very comfortable bed.
Great particularly after long flight. No problems checking in and out and convenience of the Curtesy cars. Also breakfast was superb with wonderulservce
Reviewed June 18, 2013

Thomas from United States
Couples
Deluxe
Stayed 2 nights in May 2013
Quite a pleasent stay fo an airport hotel,
Close to airport, Friendly staff, good value
Shortcomings, the room this stay did not have a bath to the disappointment of my wife, no forwarded checkout documents even though email given, on the upside I give this trip 9.5 out of 10
Reviewed June 17, 2013


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