Recent customer comments

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Excellent



based on 5609 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.9
  • Food and dining 7.6
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Lah from Malaysia
Groups
Deluxe Twin - 2 Double Beds
Stayed 4 nights in March 2016
No SOP on receiption
2 separate booking via Agoda for 3 rooms, one request for deposit, one request for double deposit, one totally no deposit When checking with the staff, they say up to individual staff to decide collecting deposit or not Housekeeping staff entering the room at 9:15am without knocking the door No changing of towel due to full house, but without informing the guest. When calling them, they change straingt away, meaning the towel are available but they prefer trying their luck to see guest request or not (but they collected dirty towel, for sure guest will ask for it). Funny
Reviewed March 15, 2016

Adi from Indonesia
Families with young children
Family Suite
Stayed 6 nights in March 2016
Nice stay
Good hotel, nice service, and the best location
Reviewed March 14, 2016

Sabrina from Singapore
Families with older children
Deluxe King
Stayed 1 night in March 2016
good location but the the hotel could use some renovation
I think the furniture n fittings are a lil run down...the breakfast is good..location is good...just 10 mins walk to pavillion.. 5 mins walk to the train station...
Reviewed March 14, 2016

Yunus from Malaysia
Business travelers
Deluxe Twin
Stayed 2 nights in September 2015
Strategic Location
The location, Room and the staff performance
Reviewed March 14, 2016

Yunus from Malaysia
Business travelers
Club Deluxe (Club access)
Stayed 2 nights in March 2016
Strategic Location
The location, Room and the staff performance
Reviewed March 14, 2016

Elson from Malaysia
Business travelers
Deluxe King
Stayed 1 night in March 2016
Great stay
Clealiness, comfortable bed, good internet speeds
No complains, everythings good here, the bed is very comfortable and the room is clean and the internet speeds are good
Reviewed March 13, 2016

Stella from Malaysia
Couples
Superior Queen
Stayed 3 nights in March 2016
Good
Good pricing & location
Reviewed March 13, 2016

Kean from Malaysia
Families with young children
Deluxe King
Stayed 1 night in February 2016
Fantastic location and facilities.
The location of the hotel is good and fantastic and the room is clean and spacious,the facilities is good.
Reviewed March 11, 2016

Monica from Indonesia
Solo travelers
Superior Queen
Stayed 1 night in January 2016
Comfortable Stay & Clean Room
Bed, Interior, Cleanliness
It was great, the bed is awesome! They might need to improve the swimming pool facility though (very standard pool for a 5 stars rating hotel). Location was perfect, a walking distance to nearby attractions. Definitely will stay here again for a night or two.
Reviewed March 11, 2016

Roshan from India
Business travelers
Deluxe King
Stayed 2 nights in March 2016
Very comfortable stay in a perfectly located hotel
Room size, Location, Great Staff
Was a very comfortable stay, I would not hesitate to stay here again. The only hotel who say we change your towels only if on the floor. My towel wasn't and I'm glad they didn't unnecessarily change it at least someone means what they say & is concerned about the environment.
Reviewed March 11, 2016


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