Recent customer comments

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Excellent



based on 5604 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 7.6
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Tan from Singapore
Solo travelers
Deluxe King
Stayed 5 nights in February 2016
I really had a great time staying at the PARKROYAL
The bed, the breakfast, the staff
Excellent. I had a great time. The breakfast was really good. Location was very good.
Reviewed February 15, 2016
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Nadiah from Singapore
Families with young children
Deluxe King
Stayed one night in February 2016
Best hotel in KL
The bed, location and connecting room
It was the best hotel so far. Customer services rendered were awesome. Rooms were ready when checked in. Location is good. Nearby to pavillion, bts, sungei wang and imbi station. The only downside, Car park is very narrow.
Reviewed February 15, 2016
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SRIDHAR from Singapore
Families with young children
Superior Queen
Stayed 2 nights in February 2016
Family holiday
The room was small, not value for money.. Bath rooms are old format and tiny... Swimming pool also not upto standard. Breakfast, doesn't have many Indian items. My family didn't taste any food except regular corn flakes / fruits.
Reviewed February 12, 2016
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ANGELA from Singapore
Business travelers
Deluxe King
Stayed 2 nights in January 2016
Back again!
location, good and room
there is a street full of food nearby that opens till late! just exit the hotel, turn right and walk till a junction. turn left then left again at a junction.
Reviewed February 12, 2016
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ANGELA from Singapore
Business travelers
Deluxe Twin
Stayed 3 nights in January 2016
Will stay another time!
location, food and room
Another good stay!
Reviewed February 12, 2016
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ANGELA from Singapore
Business travelers
Deluxe Twin - 2 Double Beds
Stayed 4 nights in January 2016
Good location and food
location, food and room
Bathroom can be upgraded. Otherwise, the room is good size and bed is comfy. The breakfast is good too!
Reviewed February 12, 2016
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Alex from Philippines
Families with young children
Deluxe King
Stayed 3 nights in February 2016
Great hotel
Great location, big rooms and very friendly staffs
Reviewed February 10, 2016
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Ishma from Singapore
Families with young children
Deluxe Twin - 2 Double Beds
Stayed 2 nights in February 2016
Great location but poor service
Location, comfortable beds and great breakfast spread
It could have been more pleasant if the staff had been more friendly and approachable. On the phone, mostly sounded dead or rude, put me on hold without saying anything. We put a do not disturb sign on the room door when we went out, but came back to find housekeeping had gone in to clean the room. Other than that, the location and breakfast spread was good.
Reviewed February 10, 2016
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Amalina from Singapore
Families with young children
Deluxe Twin - 2 Double Beds
Stayed 2 nights in February 2016
Convenient
Family friendly hotel which is affordable
Reviewed February 09, 2016
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ANGELA from Singapore
Business travelers
Superior Queen
Stayed one night in January 2016
Value for money
Location, breakfast, bed
Just opposite the hotel is a mall with local stores. Jap restaurant in hotel is good and affordable.
Reviewed February 06, 2016
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