Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 - View on map

Excellent 8.1
Based on 4019 reviews

Verified traveler reviews

Filter by traveler type

based on 4019 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.8
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 7.9
  • Food and dining 7.5
Sort by

Susan from Malaysia
Family with young children
Stayed 2 nights in June 2015
Mosquitoes - alot!
Location, location and location
1. The bedsheet smelled musky 2. Breakfast variety is limited, and on Sunday morning, it was under staffed and food service was slow. Everytime the chef bring something new out, it is gone within 5 minutes. But the one waiter that was working there was great, eventhough it was clear that he was the only one clearing the tables, he still did it with a smile. 3. Loads of mosquitoes everywhere! In the breakfast area, swimming pool and in the room. We got bitten so many times! Location is great, very near to Pavillion but I would really consider twice before coming back if the mosquito condition does not change.
Reviewed June 09, 2015

Norman from Singapore
Stayed 1 night in June 2015
Its a Good hotel if you need to be in the vicinity
Near shopping mall, business district, average cost
generally enjoyable
Reviewed June 09, 2015

GANESAN from Malaysia
Family with older children
Stayed 1 night in June 2015
Overall good
Location ,clean,nice stay
Reviewed June 09, 2015

Fanny from Malaysia
Stayed 1 night in June 2015
Nice hotel
Definitely will stay there agan
Sweet..... memorable
Reviewed June 08, 2015

Daniel from Switzerland
Solo traveler
Stayed 2 nights in June 2015
Defintaly not a 5 Star Hotel
The location is great. However, this Hotel is not even close to a 5 Star hotel. The rooms and facilities are old, the bench i was using in the gym gave way when i used it, which is was dangerous (and i am normal weight). Gym facilities are very basic and old. I consumed a can of 100 plus from the minibar which was stale (though it was not yet expired), but the guy at reception did not bother or apologize and happily charged for it. I did not argue for the q behind me was getting longer. The waiting period at reception was a bit long on he long side. The pool is very small and old. The cleanliness of the room is acceptable, however, there was a lot of dust on the highest glass cover over the minibar, only the lower 2 were cleaned regularly. The bed was way too soft for my taste. The wifi was extremly slow.
Reviewed June 08, 2015

Hema from Singapore
Stayed 1 night in June 2015
Stay with comfort
Nice and clean. Comfortable rooms. Close to pavilion shopping center.
A pleasant stay in this hotel. Very clean. Stayed at one bedroom apartment which big and comfortable. Easy excess to shopping centres just walking distance. They could improve on their breakfast spread as there were very limited food items. Also had trouble with the shower area as water kept flowing out through the corners during with puddles throughout the whole area making it very slippery. Just wanted to highlight as it could be dangerous with kids or elderly people. Other than that it was an awesome hotel to stay in.
Reviewed June 08, 2015

Sathis from Malaysia
Stayed 3 nights in June 2015
A wonderful experience
Room comfort. 2.friendly staff and 3.relaxing atmosphere.
Everything l wished for a good relaxing holiday.
Reviewed June 08, 2015

Ai from Malaysia
Family with young children
Stayed 1 night in May 2015
Good hotel near attraction
Attractions, convenient, clean
Had a pleasant stay at this hotel with friendly staff. would come back again
Reviewed June 08, 2015

boon from Singapore
Business traveler
Stayed 1 night in June 2015
great hotel to stay
location , location location
it was a comfortable hotel.
Reviewed June 08, 2015

wan from Malaysia
Family with young children
Stayed 1 night in June 2015
A comfort hotel to stay with young kids
Worth for money
Reviewed June 08, 2015


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: